See Record360 at Bauma 2025: April 7-13, Munich, Booth C4-719

Request a demo
Sign In
Get a demo

Archives for February 2023

Record360 and Idealease Announce Preferred Supplier Partnership

by

Idealease and Record360 recently announced a national partnership to deliver preferred offerings to Idealease locations.

With this partnership, Record360 offers photo and video inspections to capture your truck’s actual condition from a mobile device. Record360 also provides and maintains current, approved versions of the Idealease preventive maintenance inspections for both power and trailer in the US and Canada. This will help you speed up your inspection process and ensure you’re always working from Idealease’s most current version.

Contact Damon Haber (dhaber@record360.com) to learn more and start a free trial of the Record360 platform.

 

The initial Idealease and Record360 offering includes:

Digital documentation tools are crucial to reduce or even eliminate damage disputes. Now, Idealease locations who use Record360 have the ability to submit inspection reports and capture digital signatures, all in one place. With Record360 you can:

  • Take photos & videos to capture the (actual) condition of your truck
  • Fill out Idealease-approved preventive maintenance inspection forms
  • Automatically upload inspections to the Idealease Vehicle Maintenance module – no need to manually submit them!
  • Capture digital signatures
  • Access historical inspection records
  • Identify damage trends

 

Comments on the news:

“Over the last year, Idealease locations have become quite successful with Record360,” Damon Haber, co-founder of Record360 noted. “We are excited to strengthen our relationship with Idealease and start offering a customized product for their locations. This will empower their businesses to grow even more efficiently.”

Andy McEnaney, VP of Affiliate Services at Idealease said, “Our Record360 partnership will, without a doubt, decrease damage disputes and save valuable time in conducting standardized inspections for Idealease locations. Locations that have already begun using Record360 are beginning to realize these reductions.”

Furthermore McEnaney noted, “There are a number of new technologies and regulation changes coming to the transportation industry in the next several years. The ability to customize and electronically address these changes—virtually on demand—will help maintain our locations’ efficiency.”

 

Pricing and availability:

Idealease pre-built forms and workflows are now available to Idealease locations for purchase. To learn more, reach out to Damon Haber (dhaber@record360.com).

6 Digital Transformation Tips for Heavy Equipment Rental Companies

by

Are you sick and tired of managing heavy equipment rentals with paper-based systems? Imagine running your operations with just a few clicks of a button. Imagine recording and tracking your rentals through your smartphone or tablet. How about eliminating the need for paper forms and manual filing? You can accomplish all these tasks by digitizing your heavy equipment rental business.

What is a Digital Transformation?

Digital transformation integrates technology to replace or improve outdated, manual business processes.

In addition to better operational efficiency, digital transformation also enhances customer-facing operations, like sales, product education, troubleshooting, and dispute resolution. 

Going from paper to paperless is an example of digital transformation at work. 

Software programs can digitize your bills, reports, and contracts, among other paper documents, so you can save and share your documents through the cloud. This significantly reduces the manual labor needed to file, organize, and retrieve the correct information. 

Must-read: 5 Benefits of a Truck Inspection App

 

6 Tips to Transition from Paper to Digital Inspections

Here are six tips for a more seamless transition: 

1. Identify the documents you need to digitize

Identify the document types that must be prioritized in the digitization process. Examine the documents you frequently access and share, like contracts, job orders, invoices, bills, and inspection reports. It’s also important to save a soft copy of important, though not often used, business documents, such as articles of incorporation, business licenses, etc. These documents must always have a hard copy, but digitizing them for backup is crucial. 

Unless you need to share digital copies of business documents soon, prioritize digitizing frequently-accessed papers first. Organize documents into groups and schedule a date and time for their digitization. 

Tip: Consult stakeholders, including warehouse managers, mechanics, coordinators, and sales managers, to identify documents that must be digitized. Your staff should have quick access to documents crucial to their tasks to avoid needless bottlenecks.

2. Plan your cloud-based ecosystem

Plan and configure your cloud-based ecosystem before creating digital documents. If necessary, start with a cloud storage solution to house your digitized documents. Some examples of reputable cloud storage products for businesses are Microsoft OneDrive, Amazon Web Services, and Google Drive.

Consider the following factors when choosing your cloud storage solution:

  • Storage capacity: How much cloud storage space do you need for your documents (and additional documents to be saved in the future)?
  • Cost: How much does the cloud storage solution cost per month?
  • Features: What tools and functionalities does the cloud storage solution offer for data management and sharing?
  • Security: Does the cloud storage solution have a proven track record of data security?
  • Integrations: Does the cloud storage solution support integrations with the software you already use?
  • Sharing: Is it easy to share saved files?

3. Choose your rental software

Pick specialized equipment rental software to streamline essential business processes, increase employee productivity, and enhance the customer experience. Some key features to look out for are: 

  • Employee management
  • Transparent inspections
  • Paperless customer experience
  • Keep secure records on the cloud
  • Integrate with third-party apps

4. Start digitizing 

With the software side of digital transformation ready, start scanning your documents. You can use tools like Adobe Scan to convert your paper documents into PDFs automatically. These applications can also help you compress documents to save space, save using editable file formats, protect sensitive files with passwords, and more.

5. Plan the onboarding process for employees

Build an onboarding process to help your employees adapt to a digital environment. Ensure to only roll out drastic changes in your business operations if you provide your staff with sufficient training. Implement changes incrementally to give employees enough time to learn new systems. Consider compiling an accessible learning resource library into your cloud storage, including video tutorials, guides, and FAQ pages. Your cloud-based applications should have these resources available on their website.

6. Implement a tracking system

Improve the adoption and support of your new digital business ecosystem by tracking analytics and rewarding top performers. Use project management platforms to plan digital transformation objectives, share resources with your team, and track performance analytics. 

 

How to Digitize Your Paper Inspections with Record360

Take your first step towards complete digital transformation today by setting up Record360. Below are ways to integrate paperless rental inspections into your business: 

Manage your task calendar

Create a central “task calendar” to keep key stakeholders on the same page—whether in the office or the field. According to Joel Cook, EVP of Komatsu West, Record360 is “actually very easy to implement.” Cook added, “Everybody was excited to have it, and I never heard any employee complaints.” 

From the Record360 dashboard, prep up the task’s details, specify an assignee and deliver a task link straight to their inbox in minutes. Record360 tasks can contain due dates, priority levels, job locations, and descriptions to ensure everything runs smoothly. Get a bird’s-eye view of your tasks from the Record360 dashboard. Sift through your list using filters or by sorting tasks according to status, due date, type, and so on.

Unlock the power of digital inventory management

You can track your inventory and schedule inspections via the Record360 platform. Use the desktop interface to view your unit’s location and recent media (photos and videos). Easily find damage-flagged units, check their location, and review their inspection history. 

Schedule inspections on the unit details page or directly from the list view. Fill in the required details, build your inspection checklist, and upload the forms to your Record 360 cloud. No need for a separate heavy equipment, auto, or truck inspection app—employees can send documents and request digital signatures from customers through the Record360 mobile app. 

“I know everybody wants to save every dime they can and make every dime they can make,” says Robert Marvin of Preferred Rentals. “If you’re spending it on somebody else’s damage, you’re not making it.”

Speed up customer transactions

Use heavy equipment and truck rental software to enhance the customer experience, fast-track rentals, and take the pain out of damage disputes. Obtain your customers’ signatures digitally and streamline transactions. Receive customer-signed documents automatically through email and view all signature requests through the Record360 dashboard.

Apart from streamlined digital signatures, Record360 also provides customers with a transparent condition report of heavy equipment via the mobile app. This creates a frictionless equipment rental process from start to finish—all while freeing your construction equipment rental business from tons of unnecessary “desk work.” 

Resources You’ll Love

Go Digital with Record360

Use Record360 to transform your heavy equipment rental business from paper to digital.

Our app helps you cut costs, streamline inspections, augment inventory management, and protect your assets from damage—all while keeping your customers happy.   

Request a demo today and discover the future of heavy equipment rentals!

Ready, Set, Inspect: What’s New in Record360, Q4 2022

by

Last quarter, we released a number of exciting features across our two products: InspectPro & ServicePro. Read on for our latest features below.

ServicePro: Work Order History on a Unit

View your work order history directly from the units page. Understand the service history on that particular unit, so you can recommended needed service or prep the unit for sale.

 

ServicePro: Desktop Notifications

Get real-time notifications on your desktop computer for all events on a work order. Quickly see whether someone left you a new comment, your customer responded to a text message, or a new inspection is available.

 

ServicePro: Reporting

Improve your operations by analyzing service activity across your team. Our new reporting tool shows you:

  1. Total $$$ estimates approved by location (so you can see which of your locations are generating the most service revenue)
  2. # of text messages sent by service writer (so you can see who is communicating the most with your customers)
  3. % of work orders with inspections (so you can make sure 100% of your serviceable equipment is getting inspected)
  4. And more!

 

ServicePro: Message Templates

Create default messages to send to your customers based on work order status. Save time & ensure your service managers use the same approved language every time.

 

ServicePro: Customer Satisfaction

Automatically send satisfaction surveys to your customers via SMS or email after a work order closes. Use our reports tokeep track of how your scores are trending, so you can see improvement over time.

 

ServicePro: Other Additions

  • ➕ Add inspections to work orders: Add existing inspections to a work order, so you can quickly track damage claims.
  • 📷 Select media on work orders: Select media and attachments on work orders, so you can have more control over what you send your customers via SMS.
  • ✉️ Custom email templates: Add your company logo & colors to our ServicePro email templates, for a more personalized look & feel.
  • 📎 Attachments on work orders: Attach files to your work orders (like quotes or rate sheets) and send them to your customers via SMS or email.

 

InspectPro: Enhanced Departments

Departments just got more powerful. You can now run multiple workflows in Record360 at the same time. Need to do a service inspection while a unit is out on rent? No problem. Simply check the unit out with a rental inspection, complete the service inspection when needed, and check the unit back in at the end of the rental. No need to interrupt your rental process.