Product

Enhancing Your Workflow with Inline Photos: Q&A

February 20, 2024 by record360

Q: Can I make inline photos mandatory based on the specific unit, such as requiring photos of the DEF gauge for diesel units but not for gas units?

Certainly! To tailor your requirements based on specific unit types, it’s advisable to create separate workflows. By doing so, you can enable inline photos only for the workflows where they are needed. This approach ensures that your inspection process remains efficient and focused on capturing the necessary details for each unit type.

Q: Do inline photos affect the upload speed?

No! Inline Photos does not affect upload speed. However, large numbers of high-quality images and videos tend to affect upload times, especially in an area without strong wifi or cellular connectivity.

Q: Can I require an inline photo based on whether an inspection item passed or failed?

Yes, we can embed a static in-line photo to all pass/fail lines, so whether passed or failed, you can take a picture of that inspection item.

Q: How can I view and edit my checklists to add the inline photo option?

Accessing the customization options for checklists involves reaching out to our support team. Our dedicated support staff can assist you in tailoring your workflows to meet specific requirements and preferences. By leveraging our expertise and guidance, users can optimize your inspection processes to align with your operational needs effectively.

Learn More: Mobile customization support articles

Learn More: Inline Photos

Q: Can I use inline photos in offline mode?

Absolutely! Our core application and features (including Inline Photos) are designed to function seamlessly in poor connection environments.

Q: Can I go back to a completed inspection and add photos afterward?

While completed inspections cannot be modified after being uploaded it’s possible to perform an “update” inspection and update checklist responses or add additional media. This will not overwrite the original inspection but instead will create an additional inspection marked as an update in our web dashboard. Please note that this only works if the transaction is still ‘open’. If a return is completed and the transaction loop is closed updates can no longer be conducted.

Q: How can I change the resolution of photos I take in the app?

You can easily adjust the resolution of photos by accessing the media tab within the mobile app. Here, you’ll find a convenient toggle in the upper right-hand corner, allowing you to toggle between different resolution options based on your preferences and requirements. This flexibility empowers you to optimize photo quality while managing storage and bandwidth considerations effectively. In addition, resolution levels can be set company-wide across workflows.

Learn More: Changing photo mode support article

Q: How can I review/see the photos that were taken inline?

Inline photos can be reviewed while the inspection is being completed by the user uploading the inspection and via the dashboard by selecting the image near the checklist item.

Inspection Innovation: Snap, Check, Go! Introducing Inline Photos with InspectPro

February 1, 2024 by record360

We’re thrilled to share some exciting updates from Record360 that are bound to make your inspection processes even smoother and more intuitive. One of the latest features we’re rolling out is the ability to take and associate photos with checklist items – a game-changer for users on app versions 4.15 or later (available on both iOS and Android).

Say Cheese!

Imagine this: you’re in the midst of an inspection, meticulously going through your checklist, and suddenly you spot something noteworthy. In the past, capturing that moment required a trip to the media module. Well, not anymore! With the latest Record360 update, inspectors can now take photos of inspection items in the moment, right there in the checklist itself.

Not only can you snap a pic of that specific damage or validate data like mileage, hour meter reading, or attachments, but you can also associate multiple photos with a single checklist item. No need to limit yourself to just one angle – get the full picture!

What’s New and Improved?

1. Inline Photos for a Seamless Experience

Now, you can require inline photos for specific items. This means inspectors can capture visual evidence right when it matters most – during the inspection itself. It’s a more natural and efficient way to document crucial details.

2. Dashboard Delight

For managers overseeing inspections, setting controls just got a whole lot easier. Customize your inspectors’ experience by adding inline photos to certain items or making them a mandatory part of the checklist. And the best part? You can view these inline photos directly from the dashboard. Talk about keeping everything in one place!

3. Inspection Summaries, Now with Visuals

Managers can present a clear and visual overview of the items validated with a photo. It’s a level of transparency that adds an extra layer of trust and accountability to your inspection reports.

How to Get Started

To take advantage of these fantastic features, make sure you’re using Record360 app versions 4.15 or later. Both iOS and Android users can revel in the benefits of this latest update.

The new photo feature is available on both Standard and Professional pricing plans. No need to worry about hidden costs or complicated add-ons – it’s all included to enhance your Record360 experience. Contact support@record360 to start using Inline Photos today!

So there you have it, folks! Record360 continues to evolve to meet your needs, providing a seamless and user-friendly experience for both inspectors and managers alike. Stay tuned for more updates, and happy inspecting!

October Product Update: Mobile Media Gallery Improvements

November 2, 2023 by record360

We’re back with some exciting updates to make your inspection process smoother and more efficient! This October, we’re thrilled to introduce significant enhancements to our Mobile Media Gallery. Let’s dive into the details of these improvements.

Horizontal Scrolling for Easier Navigation

In the world of inspections, efficiency is key. We understand that inspectors often deal with a large number of photos, and scrolling endlessly through a vertical gallery can be a hassle. That’s why we’ve introduced horizontal scrolling, making it a breeze to navigate through your media gallery.

To access additional photos from your inspection, for either the check-in or checkout, simply scroll to the right. With this intuitive feature, you can simply swipe left or right to seamlessly view your photos. Whether you’re searching for check-in or checkout photos, everything is now at your fingertips. No more endless scrolling to find what you need – it’s all right there, easily accessible.

Easier to View Before & After Photos

One common pain point in the inspection process was the difficulty of comparing before and after photos. Previously, users had to toggle back and forth between images, making it challenging to spot differences and assess property conditions accurately.

But now, you can effortlessly view before and after photos side by side. This side-by-side comparison makes it simple to identify changes and improvements, allowing for a more comprehensive inspection.

To compare photos side by side more easily with horizontal scrolling, simply swipe through your gallery to find the images you want to compare.

Implementation Notes

To take advantage of these exciting updates, make sure to update your mobile app to the latest version:

iOS: Version 4.14 (available now)
Android: Version 4.14.3 (available now)

We’re committed to providing you with the best tools and features to streamline your inspection process and enhance your experience. These improvements are just the beginning, and we have more in store to make your job even easier.

Thank you for choosing us as your trusted inspection partner. We’re dedicated to making your job easier and more efficient, one update at a time.

Stay tuned for more exciting improvements on the horizon. Until next time, happy inspecting!

Record360 June Feature Updates!

June 27, 2023 by record360

Get ready to be amazed by the exciting June feature update from Record360! We’re thrilled to introduce some incredible enhancements that will take your inspection process to the next level.

With the latest update, you can now enjoy the remarkable Before & After Photo Comparison feature, conveniently send SMS through our mobile apps, and seamlessly integrate with Zapier. Let’s dive in and discover the power of each update in greater detail.

Before & After Photo Comparison

Are you a rental manager who often finds yourself juggling multiple tabs to compare check-out and check-in photos? We have some exciting news for you! Introducing our latest feature: Before & After Photo Comparison.

Improved Visual Experience with Larger Photo Thumbnails

We understand the importance of clear and detailed visuals when it comes to inspections. That’s why we have improved the visual experience by providing larger photo thumbnails. With this enhancement, you can quickly scan through the photos and get a 50% larger overview of asset condition.

Viewing Media from the Checkout on the Check-in Inspection

Gone are the days of switching between different tabs to view media from the checkout during the check-in inspection. With our new feature, you can access and display media from the checkout directly on the check-in inspection page. This integration saves you time and eliminates the hassle of navigating through multiple interfaces.

Compare Check-out and Check-in Media Side by Side

Our Before & After Photo Comparison feature allows you the ability to compare check-out and check-in media side by side. This comparison view allows you to easily spot any differences or damages between the two sets of photos. By visually aligning the images, you can ensure that nothing goes unnoticed and address any concerns promptly.

Utilize Comparison Mode and Expanded In-line Mode

To further enhance your inspection process, we offer two viewing modes: comparison mode and expanded in-line mode. In comparison mode, you can view the check-out and check-in media side by side, providing a comprehensive before and after analysis. The expanded in-line mode allows you to view larger versions of the images directly within the inspection form, making it easier to identify and document any damages.

Streamlined Damage Tag Filtering

Identifying damages quickly and efficiently is crucial for rental managers. Our Before & After Photo Comparison feature includes a streamlined damage tag filtering system. By utilizing specific tags, you can filter the photos to focus solely on specific damages. This targeted approach saves you time and allows for a more thorough inspection process.

Benefits of Before & After Photo Comparison

The introduction of Before & After Photo Comparison brings numerous benefits to rental managers. Here are some of the advantages you can expect:

Improved Efficiency:

Say goodbye to the hassle of opening multiple tabs or applications to compare check-out and check-in photos.

Enhanced Accuracy:

By visually comparing before and after photos, you can ensure that no damages go unnoticed.

Time Savings:

With all the necessary tools and information in one place, you can save valuable time during inspections.

Better Customer Communication:

This improved communication fosters trust and satisfaction among your clients.

** Available for all customers on our standard plan and above.

SMS in the Mobile App

Effective communication is key to providing exceptional customer service. Our new SMS feature simplifies the inspection process by allowing inspectors to send reports directly to customers via texting.

The SMS Feature: Enhancing Inspections

Inspectors can now send inspection reports quickly and conveniently via texting, eliminating the need for lengthy email exchanges or physical copies. This feature ensures timely delivery and improves the overall efficiency of the inspection process.

Streamlining Customer Service

The SMS feature provides an additional communication channel alongside email, allowing customers to choose their preferred method of receiving inspection reports. This flexibility enhances customer service by providing immediate access to vital information.

Immediate Access to Inspection Reports

With the SMS feature, customers receive instant copies of their inspection reports, enabling them to make prompt decisions. This feature is particularly useful for time-sensitive situations.

On-the-Spot Review of Photos and Videos

Customers can conveniently review photos and videos related to their inspections directly on their mobile devices through the SMS feature. This real-time access facilitates better understanding and enables timely discussions.

** Available for all customers on the Professional plan and above and for users in the US/Canada only.

New Integration with Zapier

Seamless integration between software systems is crucial for effective data management and streamlined operations. With our upcoming integration with Zapier, connecting different applications becomes effortless, enabling businesses to exchange data with minimal tech support. This integration empowers users of Record360 to exchange data seamlessly.

The Power of Integration

Businesses rely on multiple software systems, but connecting them for smooth data flow is challenging. Zapier simplifies this process, saving time and resources.

The Significance of Record360

Record360 helps manage assets, inspections, and task completion. It’s a user-friendly interface and robust features ensure operational efficiency.

Understanding Zapier and Its Capabilities

Zapier is a powerful integration platform that automates workflows and data transfers between applications, eliminating complex coding or IT expertise.

Streamlining Data Transfer with Zapier Integration

Zapier integration with Record360 allows seamless data flow, reducing errors and manual work. It simplifies communication between systems.

Simplifying Integration Use Cases

Zapier integration simplifies complex integration use cases. Users can create integrations quickly using drag-and-drop actions.

Connecting Record360 with Other Applications

Record360 users can integrate with various applications available in the Zapier store, creating a cohesive workflow that suits their needs.

Benefits for Business Operators

Zapier integration with Record360 offers a user-friendly solution to automate data transfer, enhancing efficiency and the flow of information.

Experience the power of integration with Zapier and simplify your data management and operations.

**Available in Zapier app store.

The June feature update from Record360 is set to amaze you. We are excited to bring you a range of enhancements that will revolutionize your inspection process. With this latest update, you can experience the extraordinary Before & After Photo Comparison feature, effortlessly send SMS using our mobile apps, and seamlessly integrate with Zapier.

Record360 and Idealease Announce Preferred Supplier Partnership

February 18, 2023 by record360

Idealease and Record360 recently announced a national partnership to deliver preferred offerings to Idealease locations.

With this partnership, Record360 offers photo and video inspections to capture your truck’s actual condition from a mobile device. Record360 also provides and maintains current, approved versions of the Idealease preventive maintenance inspections for both power and trailer in the US and Canada. This will help you speed up your inspection process and ensure you’re always working from Idealease’s most current version.

Contact Damon Haber ([email protected]) to learn more and start a free trial of the Record360 platform.

The initial Idealease and Record360 offering includes:

Digital documentation tools are crucial to reduce or even eliminate damage disputes. Now, Idealease locations who use Record360 have the ability to submit inspection reports and capture digital signatures, all in one place. With Record360 you can:

Take photos & videos to capture the (actual) condition of your truck
Fill out Idealease-approved preventive maintenance inspection forms
Automatically upload inspections to the Idealease Vehicle Maintenance module – no need to manually submit them!
Capture digital signatures
Access historical inspection records
Identify damage trends

Comments on the news:

“Over the last year, Idealease locations have become quite successful with Record360,” Damon Haber, co-founder of Record360 noted. “We are excited to strengthen our relationship with Idealease and start offering a customized product for their locations. This will empower their businesses to grow even more efficiently.”

Andy McEnaney, VP of Affiliate Services at Idealease said, “Our Record360 partnership will, without a doubt, decrease damage disputes and save valuable time in conducting standardized inspections for Idealease locations. Locations that have already begun using Record360 are beginning to realize these reductions.”

Furthermore McEnaney noted, “There are a number of new technologies and regulation changes coming to the transportation industry in the next several years. The ability to customize and electronically address these changes—virtually on demand—will help maintain our locations’ efficiency.”

Pricing and availability:

Idealease pre-built forms and workflows are now available to Idealease locations for purchase. To learn more, reach out to Damon Haber ([email protected]).

The Ultimate Product Roundup: Get to Know Our Most Helpful Releases of 2020+

July 29, 2022 by record360

When is the last time you saw a demo of Record360? Chances are… the product has changed a lot since then! We release enhancements every single week and larger features on a monthly basis. Check out a full roundup of our releases below.

Q2 2020

🖥️ Redesigned web dashboard: Our updated dashboard brings a brand new look & feel to Record360. It comes with over 12 new features, including improved search, custom list views, and drafts functionality.
📱 Redesigned iOS & Android apps: We completely overhauled our mobile app to provide better navigation and make it even easier to use.

Q3 2020

🚜 Inventory management: View a list of your inventory directly in Record360, to see your latest photos & videos, inspection status, and a record of damage by unit.
✅ Conditional fields in checklists: Show/hide additional fields based on prior checklist items, so you can streamline questions for your users.
🔒 Reference number security: Gain better control over your inventory in Record360. Warn users when they are creating a new unit, or block new unit creation entirely.
📩 Inspection and unit export: We released new & improved export functionality for inspections and units. Download CSV reports to gain further insights into your business.

Q4 2020

🖊️ eSign: Send inspections and other documents to your customers for digital signature. Manage your signed documents directly from the Record360 dashboard.
🔍 Inspection and checklist search: We released major improvements to the speed of your searches. Plus, you can now easily search for data within checklists and digital forms.

Q1 2021

💰 Billing portal: For your Record360 Admins… You can now access all of your Record360 account & billing information from our dashboard.

Q2 2021

📋 Tasks: Assign inspections and other tasks to anyone on your team! This major update includes a number of exciting features:
- Assign inspections to Record360 users
- Create ad hoc tasks for other work to be done
- View tasks in a list or on our flexible Job Board
- Create follow-up tasks at the end of an inspection, so nothing falls through the cracks

Q3 2021

💡 Automated inventory uploader: Our new integration lets you ingest your inventory data from any business system and map unit data into your workflows. Read more about how it works here.
🛎️ Unit specs: Want to know a machine’s hour meter reading without leaving Record360? Now you can. View & filter on your unit specifications (e.g. make, model, year, hours) throughout Record360.

Q4 2021

⌚ Push notifications for tasks: Receive a mobile push notification when tasks are assigned to you or overdue.
💸 SalesPro by Record360: We launched a brand new product, SalesPro! It’s an all-in-one sales tool, so your equipment reps can create & distribute sales listings. They can set their own offer price, pick from any number of marketing photos & videos in our app, and then publish their sales listings out via email/text/social media. Our new tool includes a number of features:
- Real-time integration with your business system, to show you what assets are available for sale
- Filter your inventory based on year, make, model, hours, price, and more, to find exactly what your buyer is looking for
- Access photos and videos from any Record360 inspection to create beautiful sales listing pages
- Instantly share listings on Facebook or LinkedIn to give your equipment maximum visibility

Q1 2022

🫂 Departments: Setup departments within Record360 (e.g. Rental, Service, Sales) and create custom workflows for each. Group inspections by department on the dashboard, so you can quickly find what you’re looking for.
📊 Reports for InspectPro: Our inspections platform is now called InspectPro and we released some exciting new functionality along with it. You can now access deeper business insights from within the Record360 platform. Our new reports let you answer questions like:
- How much damage did my company find this quarter?
- How many inspections are we creating in Record360 over time?
- How many inspections are my locations creating?
- How many inspections are each of my employees creating?

Q2 2022

💻 SSO: We can now connect to your IDPs with SSO, making logging into Record360 easier than ever.
📲 Improved uploader in iOS & Android apps: Easily view pending and completed inspection uploads from our mobile app.
✍️ At Mention users in comments: One of our most requested features yet! You can now notify team members in comments on inspections, units, tasks, & work orders by tagging them.
🔔 Notification center: A hub for all of your notifications on the dashboard. View a complete history of all your notifications, so nothing gets missed.
🔄 Task history on units: View a history of tasks directly from the unit page. Easily view all past & open work that needs to be done.
🛠️ ServicePro by Record360: Yet another tool joins the Record360 family! ServicePro is the only product your service department needs to communicate with your customers. It provides 2-way texting, digital approvals, and inspections, all in a single mobile app. Some features include:
- Pull work orders from your business system in real-time
- Create service inspections with high-quality photos and videos
- Send inspections and service recommendations to your customers via 2-way texting
- Create estimates and get digital approvals in seconds
- …and more! Read the full lineup & request a demo here

That’s all for now. Stay tuned for another product roundup in October.

Interested in any of the features listed above? Reach out to our Support team and they can take care of you!