Blog Post

Elevate Your User Experience: Exciting Product Updates for September

In today’s fast-paced digital world, where user experience reigns supreme, we are thrilled to share two significant product updates that will transform the way you interact with our mobile app. At Record360, we are constantly striving to enhance our offerings, making them more user-friendly, visually appealing, and efficient. So, without further ado, let’s dive into these exciting September updates.

Redesigned Photo Instructions

A Makeover for Enhanced User Experience

The first major update on our list is the complete makeover of our mobile app’s camera instructions. We’ve taken your feedback to heart and revamped the design to ensure a seamless and enjoyable user experience. Here are the benefits of this update:

  • Updated Design: We’ve given the instructions a fresh, modern look, making them more intuitive and visually appealing. No more struggling to navigate through confusing instructions!
  • Progress Bar: Keeping track of your progress is now a breeze. With the newly added progress bar, you’ll always know how many instructions you have left to complete.
  • Strikethrough Behavior: Ever wondered which instructions you’ve already captured photos for? Wonder no more! Our intuitive strikethrough feature will make it crystal clear.
  • Collapsible/Expandable Instructions: We understand that flexibility is key. You can now collapse or expand instructions, allowing you to pick up where you left off without any hassle.
  • Instruction Labels: For added clarity, we’ve included instruction labels on photos within the media detail screen. This feature enhances your ability to reference your images and instructions conveniently.

More Control, More Clarity

The previous instructions had their quirks, but we’ve addressed those issues comprehensively. Previously, users had to follow instructions before capturing additional photos, which often disrupted the flow. Moreover, readability under certain lighting conditions was a challenge. With our new design, you have the freedom to switch seamlessly between instructions and capturing additional photos according to your preference.

Before & After Photos Instruction Mode

Streamline Your Workflow for Efficiency

Our second exciting update introduces the “Before & After Photos Instruction View.” We’ve reimagined the way you manage inspection photos, making your workflow more organized and efficient. Here are the features of this update:

  • Group Inspection Photos: Say goodbye to the days of jumbled photos and disorganized inspections. Now, you can group inspection photos based on instructions directly on the dashboard, ensuring a smooth and organized process.
  • Comparison Mode: Dive deeper into your inspections with our comparison mode. This feature allows you to view photos by section between check-out and return, enabling better analysis and decision-making.

In the past, there was a disconnect between photos and their associated instructions. This update bridges that gap, ensuring a genuine before-and-after comparison and simplifying the process of achieving complete photo and inspection compliance.


At Record360, we’re committed to providing you with the best user experience possible. These two exciting product updates for September mark a significant step toward that goal. We believe these enhancements will greatly improve your experience with our product, making it more user-friendly and feature-rich than ever before.

If you have any questions or suggestions, please don’t hesitate to reach out to our support team. We value your feedback and are here to assist you every step of the way.

Record360 can make your life much easier. Plus, you can record videos and take images of damage to protect yourself and keep customers happy. Request a demo today!

A Picture’s Worth a Thousand Words in Trailer Inspections

We often hear the saying, “A picture’s worth a thousand words.” But when it comes to trailer inspections, that picture is worth even more – saving time, and money, and preventing disputes.

Visual proof in inspections is really important. It helps show how equipment looked before and if there’s any damage after being rented. With this in mind, Record360 is making big changes to how we do trailer inspections. This tool helps us easily capture and show these important details.

Features: Record360’s Advanced Visual Documentation Tools

1. Photos: 

With Record360, you can seamlessly integrate high-resolution photos into your inspection records. Forget about carrying a separate camera or worrying about transferring images later. Snap, attach, and you’re good to go!

2. Videos: 

There are moments when a simple photo isn’t enough. Imagine you’re trying to capture a piece of equipment that has parts moving or maybe you want a full, detailed view all around a trailer. In such situations, the video feature of Record360 becomes incredibly helpful.

3. Annotations: 

This is where Record360 truly shines. Not only can you attach photos and videos, but you can also annotate them. Want to highlight a particular area of concern or note specific damage? Just add a note directly on the visual evidence, making it easy for anyone reviewing the inspection to understand your observations.

Benefits: Why Visual Documentation is a Game-Changer

1. Resolving Claims Swiftly: 

Disputes over damage or equipment condition can be a time-consuming headache. With Record360’s visual documentation, there’s clear evidence that can expedite the claims process. When both parties can see documented visual proof, the room for debate narrows significantly.

2. Reducing Disputes: 

A clear record, complete with photos, videos, and annotations, significantly reduces the likelihood of disagreements. It’s hard to argue against crystal-clear evidence!

3. Ensuring Inspection Integrity: 

With Record360, stakeholders can be confident that the inspection process is thorough and transparent. There’s no need to rely on vague written descriptions or second-hand accounts. Visual evidence captures the truth, ensuring that each inspection is both accurate and accountable.

4. Enhancing Customer Trust: 

Customers feel more at ease when they’re aware that a tool like Record360 is being used for inspections. This is because they understand that there’s a clear and just method being followed. With such a system, there’s less room for misunderstandings or disagreements.

Over time, using such a trustworthy method can make customers more loyal. This kind of trust isn’t built overnight. Tools like Record360 pave the way for long-lasting customer relationships.

The Necessity of Photos in Trailer Inspections: A Real-World Scenario

Imagine John, a logistics manager for a mid-sized company that frequently rents trailers for transporting goods across states. On Monday morning, John rents a trailer from Reliable Rents, a popular local trailer rental service.

Before taking it out on the road, he conducts a quick visual inspection. Upon trailer checkout, a few dents and scratches are noted on the inspection sheet. However, feeling the rush of the day, photographs are skipped so John can get on the road.

Fast forward to a week later. After transporting goods to their destination, John returns the trailer.

Sarah, the inspection officer at Reliable Rents, conducts a post-rental examination. She identifies a large dent on the left side and immediately flags it as post-rental damage. Arguing that it wasn’t present during the initial rental. John is certain that the dent was there when he picked up the trailer, but with only a written description and no photos as evidence, it’s his word against Sarah’s.

With photos from the pre-trip inspection, this dispute would have been avoided. A photo of the trailer’s condition would have served as undeniable proof, showcasing the dent’s existence prior to the rental period. It would not only protect John from any unjust charges but also save both parties the time and energy involved in the dispute.

Moreover, photographs are beneficial for capturing intricate details. Written descriptions can be vague or open to interpretation. A photo can precisely document the size, shape, color, and location of any imperfections, making the inspection process far more accurate.

In this scenario, it’s evident how crucial photos can be in trailer inspections. They offer an irrefutable visual record, promoting transparency, accuracy, and trust between renters and rental services.

Thus, in the world of trailer inspections, a picture isn’t just worth a thousand words—it can be worth thousands of dollars in avoided disputes and damages

In the world of trailer inspections, having the right tools makes all the difference. Record360’s visual documentation features ensure that inspections are comprehensive, transparent, and dispute-resistant. After all, when you have a picture (or video) worth a thousand words, why rely on words alone? Embrace the future of inspections with Record360.

Are you thinking of using rental equipment tracking software? Record360 can make your life much easier. Plus, you can record videos and take images of damage to protect yourself and keep customers happy. Request a demo today!

Enhancing Team Collaboration with Record360’s Zapier Integration

Even in a digital age where remote work and technology-driven collaboration have become norms, seamless communication remains a challenge for many. This is especially true for teams juggling a myriad of tools and platforms to get the job done. But what if there was a way to effortlessly sync your digital tools, making your workflow smoother and more efficient?

Enter the Record360 and Zapier integration. This powerful combination is designed to reduce the need for repetitive tasks and excessive communication, making your operations smoother and, dare we say, a bit “hap-ier”.

Why Integrate Record360 with Zapier?

  1. Automated Asset Management:
    With Record360, teams can easily track and manage assets. Through Zapier, you can automate notifications or updates regarding asset status, reducing the need for manual checks and constant communication. Please note, Zapier does not support with ERP integrations, but we do have the ability to update live sheets via sheet applications that are available in Zapier’s library (Google Sheet, Smartsheet, etc)! If you have custom ERP needs contact us at [email protected]
  2. Seamless Data Flow:
    Instead of manually transferring data between platforms, use the integration to automatically pull or push data from Record360 to other apps in your toolkit. Whether you’re updating a CRM, sending data to a spreadsheet, or populating a project management tool, automation ensures data consistency and saves time.
  3. Customized Workflows for Your Needs:
    Everyone has their preferred way of working. With Record360’s integration with Zapier, you can tailor triggers and actions to your specific needs, ensuring you’re notified or updated only when it aligns with your workflow.
  4. Enhanced Remote Collaboration:
    For remote teams, this integration is a game-changer. Easily track assets, projects, and tasks from anywhere and ensure that the entire team is in sync without the need for constant check-ins.
  5. Transparent Updates Without Over-Communication:
    Keeping stakeholders informed is crucial. Set up Zaps that automatically send updates or reports based on changes or updates within Record360. This ensures everyone stays informed without the need for multiple emails or meetings.

Making the Integration Work for You

Kickstarting your journey with Record360’s Zapier integration is a breeze. There are plenty of tutorials and a supportive community to help you set up and refine your automations. And if you ever hit a snag, both Record360 and Zapier have dedicated support teams ready to assist.

While communication is undeniably crucial for any team, it’s the quality, not quantity, that matters. By leveraging the power of Record360 and Zapier, you can streamline operations, ensuring effective collaboration with minimal noise. Dive in and discover a more efficient way to work together, even when you’re apart.

Unleashing the Potential of Record360 in Asset Management

When it comes to managing tools and equipment, precision and efficiency are paramount. Record360 emerges as a game-changing solution, enabling businesses to attain optimal asset management outcomes. With its cutting-edge features, businesses find a reliable partner in Record360, enhancing various facets of their operations.

Streamlined Inspections with Record360

Gone are the days of manual, tedious inspections. With Record360, businesses can now enjoy faster and more accurate inspections. The software’s intuitive interface makes it easy to conduct checks, ensuring every piece of equipment is in top-notch condition.

Enhanced Accountability through Advanced Features

Accountability is at the heart of any successful asset management system. Record360 steps up by providing features that foster transparency and responsibility. Now, every tool or equipment piece’s journey can be tracked, promoting a culture of accountability in organizations.

Maintaining Accurate Records: The Record360 Advantage

Accurate record-keeping is more than just a regulatory requirement; it’s a business necessity. Record360 shines by offering robust record-keeping capabilities. This means businesses can have confidence in their asset records, reducing discrepancies and potential disputes.

Revolutionizing Equipment Management Practices

The future of equipment management looks bright with Record360. As businesses continue to seek ways to optimize their operations, this tool presents a significant leap forward. Embracing its potential can lead to not only improved asset management but also elevated overall efficiency.

Conclusion: A Boost in Efficiency and Productivity

In a world where efficiency translates to profitability, tools like Record360 play a crucial role. By adopting its innovative capabilities, organizations can hope to see notable improvements in their equipment management, ushering in a new era of enhanced productivity.

Harnessing the power of advanced technologies, businesses are poised to reach greater heights in their asset management endeavors. And with solutions like Record360, they are more equipped than ever to tackle the challenges of tomorrow.

A Comprehensive Guide to Rental Equipment Tracking

Owning a rental equipment business means you rely heavily on the asset and its condition. It’s often hard to track everything if you’re using a paper-based system. You don’t get a consistent, clear, and accurate picture of everything.

Likewise, manual processes are more error-prone. Using paper inspections can lead to severe damages or issues that might shorten the equipment’s life. You wouldn’t want to rent malfunctioning equipment and ruin your reputation with your customers!

However, the right technology will protect your business and help you track rental equipment. This blog will highlight how you can use Record360 to keep tabs on everything.



Benefits of Rental Equipment Tracking

When you use Record360 for rental equipment tracking, you’ll see these benefits:

  • Loss Prevention: Construction equipment theft is estimated to be anywhere from $300 million to $1 billion each year, according to the NICB (National Insurance Crime Bureau) and NER (National Equipment Register). Loss and theft might be more common with smaller assets, but large equipment can be particularly interesting to thieves. You don’t want to deal with the loss of a large investment, and Record360 is here to assist.
  • Less Downtime: When rental equipment can’t be rented, you can’t make money. Downtime is inevitable because of preventative maintenance, cleaning, and refurbishment. However, you can keep track of when these things happen, which means you’re not renting things out when they’re set to be maintained. Plus, you’ll know where the items are to ensure customer satisfaction.
  • Visibility: It’s important to have usage and location data to optimize your practices. For example, this will tell you which equipment pieces are most often used and whether or not you have enough of them to go around.

Using Record360 helps you analyze your business and keep track of rental equipment to reduce inventory costs, calculate usage and returns on equipment, and offer better customer service.

Features of Record360’s Tracking Software

Record360’s products have many features. These include:

  • Document the equipment damages anytime and anywhere. Take videos and photos to ensure you’re not held responsible for the repairs.
  • Capture electronic signatures with ease, allowing you to make deals on the fly. Create inspections, automatically email the customer, and store everything in the cloud.
  • Keep track of past inspections, employee/customer usage, damage analytics, and much more. You have a centralized dashboard to make it effortless.
  • Use custom-built workflows, such as service inspections, incident reports, appraisals, rental inspections, sale preparations, field service inspections, and more.

It’s easy to create processes that meet your needs. Our digital-first checklists will help you get things done sooner. Plus, you’ll complete inspections using our intuitive interface. It’s as easy as 1-2-3.

You’ll get everyone on board with our platform, which means they can track data and complete inspections easily. Never worry about hand-written notes that make no sense. You’ll have clear proof of damages and maintenance, allowing you to rent equipment with confidence!

Final Thoughts on Rental Equipment Tracking Using Record360

Are you thinking of using rental equipment tracking software? Record360 can make your life much easier. Get insights into your fleet and streamline everything. Plus, you can record videos and take images of damage to protect yourself. Request a demo today!

Automate Your Workflows with Record360 and Zapier

Automation is key to streamlining your operations, and Record360’s Zapier integration takes it to the next level. Through this blog post, we’ll dive deep into how you can use Record360 with Zapier to connect thousands of apps and transform the way you conduct your business.

Why Zapier and Record360?

Zapier is a top-tier tool designed to help users integrate the software applications they use daily without requiring intricate development skills or in-depth knowledge of APIs. It’s user-centric and can be set up in a matter of minutes. Recognizing the power of Zapier, we’ve developed a Record360 Zapier app, available on Zapier’s website, to allow seamless data transfer between Record360 and the apps that are available in Zapier’s library. The primary goal? To optimize business processes and create no code integrations.

Getting Started With Zapier

Zapier’s Quick Start Guide Before diving into creating your zaps, it’s good to get a basic understanding of Zapier-specific terms like Zaps (an automation you create), Actions, and Triggers. Start your journey with the Zapier quick-start guide.

Creating an account For integrating Record360 with other apps, create a Zapier account:

  1. Head over to Zapier and click ‘Sign Up’ in the top-right corner.
  2. Follow the on-screen prompts.

Pricing Zapier has various plans tailored to different needs. Start with their free plan, and as your requirements grow, consider upgrading. Pricing details can be found here.

Record360 Zaps, Actions, and Triggers


Zaps form the core of Zapier, enabling automation between key Record360 actions (like uploading an inspection) and connecting that with multiple apps. With Record360’s Zapier app, it’s easier than ever to either source data from Record360 or send data to it.


Every Zap starts with a trigger. Our Record360 Zapier app has two:

  • Inspection Completed
  • Task Completed.

Dive deeper into how Zapier triggers work here.


Post a trigger, actions define what follows. The Record360 Zapier app offers multiple actions, including creating units or tasks and drafting in various forms. Curious about Zapier actions? Find more details here.

Note: Basic pricing plan users won’t see Tasks in Record360. Consider upgrading for access.

Record360 Zap Examples

Whether it’s integrating with Salesforce, sending out notifications, or updating spreadsheets, the power of Zapier combined with Record360 can truly enhance your business processes. Here are a few tutorials on how you can set up these automations:

  • Inspection Spreadsheet Reporting: Automate the reporting process by creating a dynamic spreadsheet that updates with every new inspection. Check out the step-by-step guide above for detailed instructions.
  • Salesforce Integration: Easily create a draft inspection in Record360 when a specific Salesforce record updates. This integration enhances the communication between these two powerful platforms. Refer to the guide above for an in-depth walkthrough.
  • Record360 inspection created and return task: The integration between Record360 and Zapier enables seamless automation of tasks following an inspection. Once an inspection is logged in Record360, Zapier can automatically trigger a reminder for individuals to execute a follow-up task. This ensures that no step is overlooked and enhances operational efficiency by minimizing manual interventions.

Additional Resources

Zapier’s versatility can sometimes be overwhelming. We’ve listed some advanced features and guides to help you master the platform:


Facing challenges? Here’s where you can seek help:

Incorporating automation is the next big step in operational efficiency. With Record360 and Zapier, you have a potent combination at your fingertips, ready to elevate your business processes. Dive in, and happy automating! 


New to Record360?

Request a demo of Record360 and discover why the leading rental companies trust Record360 for their inspections.