Product Release

Inspection Innovation: Snap, Check, Go! Introducing Inline Photos with InspectPro

February 1, 2024 by record360

We’re thrilled to share some exciting updates from Record360 that are bound to make your inspection processes even smoother and more intuitive. One of the latest features we’re rolling out is the ability to take and associate photos with checklist items – a game-changer for users on app versions 4.15 or later (available on both iOS and Android).

Say Cheese!

Imagine this: you’re in the midst of an inspection, meticulously going through your checklist, and suddenly you spot something noteworthy. In the past, capturing that moment required a trip to the media module. Well, not anymore! With the latest Record360 update, inspectors can now take photos of inspection items in the moment, right there in the checklist itself.

Not only can you snap a pic of that specific damage or validate data like mileage, hour meter reading, or attachments, but you can also associate multiple photos with a single checklist item. No need to limit yourself to just one angle – get the full picture!

What’s New and Improved?

1. Inline Photos for a Seamless Experience

Now, you can require inline photos for specific items. This means inspectors can capture visual evidence right when it matters most – during the inspection itself. It’s a more natural and efficient way to document crucial details.

2. Dashboard Delight

For managers overseeing inspections, setting controls just got a whole lot easier. Customize your inspectors’ experience by adding inline photos to certain items or making them a mandatory part of the checklist. And the best part? You can view these inline photos directly from the dashboard. Talk about keeping everything in one place!

3. Inspection Summaries, Now with Visuals

Managers can present a clear and visual overview of the items validated with a photo. It’s a level of transparency that adds an extra layer of trust and accountability to your inspection reports.

How to Get Started

To take advantage of these fantastic features, make sure you’re using Record360 app versions 4.15 or later. Both iOS and Android users can revel in the benefits of this latest update.

The new photo feature is available on both Standard and Professional pricing plans. No need to worry about hidden costs or complicated add-ons – it’s all included to enhance your Record360 experience. Contact support@record360 to start using Inline Photos today!

So there you have it, folks! Record360 continues to evolve to meet your needs, providing a seamless and user-friendly experience for both inspectors and managers alike. Stay tuned for more updates, and happy inspecting!

Elevate Your User Experience: Exciting Product Updates for September

October 3, 2023 by record360

In today’s fast-paced digital world, where user experience reigns supreme, we are thrilled to share two significant product updates that will transform the way you interact with our mobile app. At Record360, we are constantly striving to enhance our offerings, making them more user-friendly, visually appealing, and efficient. So, without further ado, let’s dive into these exciting September updates.

Redesigned Photo Instructions

A Makeover for Enhanced User Experience

The first major update on our list is the complete makeover of our mobile app’s camera instructions. We’ve taken your feedback to heart and revamped the design to ensure a seamless and enjoyable user experience. Here are the benefits of this update:

Updated Design: We’ve given the instructions a fresh, modern look, making them more intuitive and visually appealing. No more struggling to navigate through confusing instructions!
Progress Bar: Keeping track of your progress is now a breeze. With the newly added progress bar, you’ll always know how many instructions you have left to complete.
Strikethrough Behavior: Ever wondered which instructions you’ve already captured photos for? Wonder no more! Our intuitive strikethrough feature will make it crystal clear.
Collapsible/Expandable Instructions: We understand that flexibility is key. You can now collapse or expand instructions, allowing you to pick up where you left off without any hassle.
Instruction Labels: For added clarity, we’ve included instruction labels on photos within the media detail screen. This feature enhances your ability to reference your images and instructions conveniently.

More Control, More Clarity

The previous instructions had their quirks, but we’ve addressed those issues comprehensively. Previously, users had to follow instructions before capturing additional photos, which often disrupted the flow. Moreover, readability under certain lighting conditions was a challenge. With our new design, you have the freedom to switch seamlessly between instructions and capturing additional photos according to your preference.

Before & After Photos Instruction Mode

Streamline Your Workflow for Efficiency

Our second exciting update introduces the “Before & After Photos Instruction View.” We’ve reimagined the way you manage inspection photos, making your workflow more organized and efficient. Here are the features of this update:

Group Inspection Photos: Say goodbye to the days of jumbled photos and disorganized inspections. Now, you can group inspection photos based on instructions directly on the dashboard, ensuring a smooth and organized process.
Comparison Mode: Dive deeper into your inspections with our comparison mode. This feature allows you to view photos by section between check-out and return, enabling better analysis and decision-making.

In the past, there was a disconnect between photos and their associated instructions. This update bridges that gap, ensuring a genuine before-and-after comparison and simplifying the process of achieving complete photo and inspection compliance.

Conclusion

At Record360, we’re committed to providing you with the best user experience possible. These two exciting product updates for September mark a significant step toward that goal. We believe these enhancements will greatly improve your experience with our product, making it more user-friendly and feature-rich than ever before.

If you have any questions or suggestions, please don’t hesitate to reach out to our support team. We value your feedback and are here to assist you every step of the way.

Record360 can make your life much easier. Plus, you can record videos and take images of damage to protect yourself and keep customers happy. Request a demo today!

Introducing Game-Changing Features in Our August Product Update!

August 30, 2023 by record360

We’re super excited to unveil some groundbreaking features this month. These enhancements are designed with the core intention of simplifying your processes, driving up efficiency, and ultimately providing a stellar experience to all users of our platform. Let’s dive into the specifics:

Seamless Integration with Zapier

At Record360, our pursuit of excellence has reached another milestone! We’re delighted to announce our new Zapier integration. For all the tech enthusiasts and professionals out there, here’s what this integration has in store for you:

No More Coding: Bid adieu to the cumbersome coding. Zapier will be your bridge to the Record360 API, simplifying interactions.
Enhanced Productivity: Be it drafting, setting tasks, or creating units; everything becomes a cakewalk. Moreover, sending inspections and concluding tasks now require just a handful of clicks.
Connectivity: Ever imagined connecting Record360 with over 1,000 other apps? It’s not a dream anymore! Whether you aim for task automation, or you’re a company with limited tech capacities or simply wish to display the value of integrations, this feature will be a game-changer.

All in all, this integration promises unmatched ease and efficiency, setting a new standard in the world of integrations. Check out our Zapier support documents here!

Dive Deeper with Inspection Time Reporting

It’s time to fine-tune your inspection processes with our newly launched Inspection Time Reporting feature. Here’s what this powerful tool offers:

Real-time Monitoring of Inspections: No more waiting! View the start and conclusion times of every inspection in real time. This ensures you’re always informed and ready to make on-the-spot decisions.
Analyze Durations: With the precise data at your fingertips, know exactly how much time each inspection consumes. Armed with these insights, you can redefine workflows to minimize customer wait times, boosting satisfaction.
Scale Efficiently: For those managing mammoth-scale inspections, this tool is nothing short of a blessing. Ensure that your processes remain both efficient and scalable.

To harness the power of these enhancements, ensure that you have the latest version of the Record360 app installed.

At the heart of Record360 lies the spirit of innovation, and we’re tirelessly working towards enhancing the platform for you. We believe these updates will be a significant value-add to your operations.

If you need further assistance, contact us at [email protected].

Record360 June Feature Updates!

June 27, 2023 by record360

Get ready to be amazed by the exciting June feature update from Record360! We’re thrilled to introduce some incredible enhancements that will take your inspection process to the next level.

With the latest update, you can now enjoy the remarkable Before & After Photo Comparison feature, conveniently send SMS through our mobile apps, and seamlessly integrate with Zapier. Let’s dive in and discover the power of each update in greater detail.

Before & After Photo Comparison

Are you a rental manager who often finds yourself juggling multiple tabs to compare check-out and check-in photos? We have some exciting news for you! Introducing our latest feature: Before & After Photo Comparison.

Improved Visual Experience with Larger Photo Thumbnails

We understand the importance of clear and detailed visuals when it comes to inspections. That’s why we have improved the visual experience by providing larger photo thumbnails. With this enhancement, you can quickly scan through the photos and get a 50% larger overview of asset condition.

Viewing Media from the Checkout on the Check-in Inspection

Gone are the days of switching between different tabs to view media from the checkout during the check-in inspection. With our new feature, you can access and display media from the checkout directly on the check-in inspection page. This integration saves you time and eliminates the hassle of navigating through multiple interfaces.

Compare Check-out and Check-in Media Side by Side

Our Before & After Photo Comparison feature allows you the ability to compare check-out and check-in media side by side. This comparison view allows you to easily spot any differences or damages between the two sets of photos. By visually aligning the images, you can ensure that nothing goes unnoticed and address any concerns promptly.

Utilize Comparison Mode and Expanded In-line Mode

To further enhance your inspection process, we offer two viewing modes: comparison mode and expanded in-line mode. In comparison mode, you can view the check-out and check-in media side by side, providing a comprehensive before and after analysis. The expanded in-line mode allows you to view larger versions of the images directly within the inspection form, making it easier to identify and document any damages.

Streamlined Damage Tag Filtering

Identifying damages quickly and efficiently is crucial for rental managers. Our Before & After Photo Comparison feature includes a streamlined damage tag filtering system. By utilizing specific tags, you can filter the photos to focus solely on specific damages. This targeted approach saves you time and allows for a more thorough inspection process.

Benefits of Before & After Photo Comparison

The introduction of Before & After Photo Comparison brings numerous benefits to rental managers. Here are some of the advantages you can expect:

Improved Efficiency:

Say goodbye to the hassle of opening multiple tabs or applications to compare check-out and check-in photos.

Enhanced Accuracy:

By visually comparing before and after photos, you can ensure that no damages go unnoticed.

Time Savings:

With all the necessary tools and information in one place, you can save valuable time during inspections.

Better Customer Communication:

This improved communication fosters trust and satisfaction among your clients.

** Available for all customers on our standard plan and above.

SMS in the Mobile App

Effective communication is key to providing exceptional customer service. Our new SMS feature simplifies the inspection process by allowing inspectors to send reports directly to customers via texting.

The SMS Feature: Enhancing Inspections

Inspectors can now send inspection reports quickly and conveniently via texting, eliminating the need for lengthy email exchanges or physical copies. This feature ensures timely delivery and improves the overall efficiency of the inspection process.

Streamlining Customer Service

The SMS feature provides an additional communication channel alongside email, allowing customers to choose their preferred method of receiving inspection reports. This flexibility enhances customer service by providing immediate access to vital information.

Immediate Access to Inspection Reports

With the SMS feature, customers receive instant copies of their inspection reports, enabling them to make prompt decisions. This feature is particularly useful for time-sensitive situations.

On-the-Spot Review of Photos and Videos

Customers can conveniently review photos and videos related to their inspections directly on their mobile devices through the SMS feature. This real-time access facilitates better understanding and enables timely discussions.

** Available for all customers on the Professional plan and above and for users in the US/Canada only.

New Integration with Zapier

Seamless integration between software systems is crucial for effective data management and streamlined operations. With our upcoming integration with Zapier, connecting different applications becomes effortless, enabling businesses to exchange data with minimal tech support. This integration empowers users of Record360 to exchange data seamlessly.

The Power of Integration

Businesses rely on multiple software systems, but connecting them for smooth data flow is challenging. Zapier simplifies this process, saving time and resources.

The Significance of Record360

Record360 helps manage assets, inspections, and task completion. It’s a user-friendly interface and robust features ensure operational efficiency.

Understanding Zapier and Its Capabilities

Zapier is a powerful integration platform that automates workflows and data transfers between applications, eliminating complex coding or IT expertise.

Streamlining Data Transfer with Zapier Integration

Zapier integration with Record360 allows seamless data flow, reducing errors and manual work. It simplifies communication between systems.

Simplifying Integration Use Cases

Zapier integration simplifies complex integration use cases. Users can create integrations quickly using drag-and-drop actions.

Connecting Record360 with Other Applications

Record360 users can integrate with various applications available in the Zapier store, creating a cohesive workflow that suits their needs.

Benefits for Business Operators

Zapier integration with Record360 offers a user-friendly solution to automate data transfer, enhancing efficiency and the flow of information.

Experience the power of integration with Zapier and simplify your data management and operations.

**Available in Zapier app store.

The June feature update from Record360 is set to amaze you. We are excited to bring you a range of enhancements that will revolutionize your inspection process. With this latest update, you can experience the extraordinary Before & After Photo Comparison feature, effortlessly send SMS using our mobile apps, and seamlessly integrate with Zapier.

Tasks Galore: What’s New in Record360, March 2023

March 22, 2023 by record360

This month, we released a number of updates that make it easier to see your upcoming work and interact with your customers. Read on for the full list below.

Send Inspections via Text

Say goodbye to the hassle of printing inspections and hello to the ease of sending them via text message. Look like a pro in front of your customers.

New Task Calendar

Our updated task calendar lets you plan your work like a pro. With new weekly & monthly views of your assigned work, you’ll never miss a deadline again.

Updated Comments Section

Our comments section got a facelift. You can now show or hide inspection comments, to customize the screen to your liking.

Overdue Tasks

It’s now easier than ever to view overdue tasks in our mobile app. Stay on top of your guys so they know exactly what’s behind schedule.

Improved Android Camera

The camera in our Android app just got even better. Take the best photos & videos possible with:

New settings
An increased frame rate
Faster upload times

Used in over 23 million inspections at 2,000 locations nationwide, Record360’s InspectPro is the #1 inspection app in the heavy equipment and truck industry. Enhance customer satisfaction through accurate damage assessments, build trust, and demonstrate commitment to the customer experience.

Request a demo of Record360 and discover why the leading rental companies trust Record360 for their inspections.

Ready, Set, Inspect: What’s New in Record360, Q4 2022

February 1, 2023 by record360

Last quarter, we released a number of exciting features across our two products: InspectPro & ServicePro. Read on for our latest features below.

ServicePro: Work Order History on a Unit

View your work order history directly from the units page. Understand the service history on that particular unit, so you can recommended needed service or prep the unit for sale.

ServicePro: Desktop Notifications

Get real-time notifications on your desktop computer for all events on a work order. Quickly see whether someone left you a new comment, your customer responded to a text message, or a new inspection is available.

ServicePro: Reporting

Improve your operations by analyzing service activity across your team. Our new reporting tool shows you:

Total $$$ estimates approved by location (so you can see which of your locations are generating the most service revenue)
# of text messages sent by service writer (so you can see who is communicating the most with your customers)
% of work orders with inspections (so you can make sure 100% of your serviceable equipment is getting inspected)
And more!

ServicePro: Message Templates

Create default messages to send to your customers based on work order status. Save time & ensure your service managers use the same approved language every time.

ServicePro: Customer Satisfaction

Automatically send satisfaction surveys to your customers via SMS or email after a work order closes. Use our reports tokeep track of how your scores are trending, so you can see improvement over time.

ServicePro: Other Additions

➕ Add inspections to work orders: Add existing inspections to a work order, so you can quickly track damage claims.
📷 Select media on work orders: Select media and attachments on work orders, so you can have more control over what you send your customers via SMS.
✉️ Custom email templates: Add your company logo & colors to our ServicePro email templates, for a more personalized look & feel.
📎 Attachments on work orders: Attach files to your work orders (like quotes or rate sheets) and send them to your customers via SMS or email.

InspectPro: Enhanced Departments

Departments just got more powerful. You can now run multiple workflows in Record360 at the same time. Need to do a service inspection while a unit is out on rent? No problem. Simply check the unit out with a rental inspection, complete the service inspection when needed, and check the unit back in at the end of the rental. No need to interrupt your rental process.