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Record360 Introduces Groundbreaking AI Blur Detection Feature

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First of Many in Future Suite of AI-Powered Features

FORT WORTH, Texas (June 26, 2024) – Record360, the industry’s leading rental inspection software provider, announced today the first of many features in its upcoming AI-powered suite. The new AI Blur Detection feature helps users avoid blurry photos in real time, ensuring only high-quality images make it to their inspection.

“Our new AI Blur Detection feature is an absolute game changer for our customers,” said Kat Gillis, General Manager, Record360. “We spoke to dozens of customers to understand what features would be most impactful in their business today. Our bespoke blur technology sets a new level of quality and efficiency for inspections, bringing a whole new standard of innovation to our industry.”

Designed to improve the quality of images taken during an inspection, without sacrificing the ease of use that Record360 is known for, inspectors and managers can now experience the benefits of clearer, more accurate image documentation.

Utilizing the Blur Detection tool, the user is guaranteed to perfectly capture sharp photos every time. The feature indicates when a user is about to take a blurry photo, providing them with real-time feedback. Additionally, inspectors are able to review blurry photos from their media gallery, either replacing or deleting them.

The Blur Detection feature also gives managers greater control and confidence in the inspection process. By ensuring that only high-quality images are included in inspection reports, managers can rely on accurate documentation to make informed decisions.

“Our team developed this feature entirely in-house to address a critical customer need for high-quality images,” said Haiz Oppenheimer, Director of Engineering, Record360. “Utilizing our custom-developed AI model and deploying it on edge devices allows for on-device inference, significantly enhancing customer privacy by eliminating the need for data to be sent to third-party servers.”

“Our future AI-driven features will improve the customer experience, streamline operations and promote data-driven decision-making,” said Gillis. “This adaptation will help Record360 customers secure a solid place in the industry’s digital future.”

Record360 provides a mobile-based inspection and workflow platform that simplifies how companies manage their asset condition reporting of their fleet. Its products give the user the ability to capture high-quality images, crucial for accurately documenting their fleet condition over time.

Record360 was acquired by Point of Rental in February this year, which allows the team to accelerate the pace of product innovation, increase its global footprint, and continue to set a new standard in mobile digital documentation tools.

The new Blur Detection feature is currently available across all of our applications (iOS, Android and web). Additional AI features will be introduced throughout the year.

Support Highlight: How Record360’s Team Is Here to Help You!

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Adopting a software solution for your business can seem a little scary. After all, a hundred things could go wrong when integrating it into your current workflow. It helps to know that you have expert guidance and comprehensive support services available when you need them.

At Record360, taking care of our customers is important to us, so we leave no stone unturned in our efforts to ensure business success for our clients.

If you’d like to learn more about our customer support services, you’ve come to the right place!

What Is Record360?

If you haven’t heard of Record360 before, then fear not.

Simply put, our software offers a comprehensive solution engineered to improve service delivery, assist with asset management, and ensure that equipment rental processes run smoothly. Using one intuitive platform, you can view important records, such as asset inspections, at a glance to help you make important equipment and fleet management decisions.

Why Prompt Assistance Is Crucial

Our platform is designed for teams relying heavily on motor vehicle and equipment inspection records to reduce maintenance costs and simplify inspection processes. Ensuring that you have access to our tools allows you to ensure streamlined inventory management practices and keep track of the condition of your assets.

Suppose you own a truck rental company. In that case, you can use our intuitive truck inspection app to schedule preventative maintenance processes and gather indisputable evidence to help avoid customer disputes.

Your business could suffer when you can no longer access your digital inspection forms or conduct truck inspections on the go.

Record360 Support and Service Delivery

Record360 is proud to have a dedicated team of customer support personnel ready to help address any issues you might have. Here are some of the ways we ensure customer satisfaction:

Intuitive Help Center

We understand that speaking to a consultant about a trivial matter can be embarrassing, so we have a self-help center where you can find a comprehensive list of user support material. This includes support articles, training sessions, webinars, and more.

Digital Support Requests

If you have a question about equipment inspections that won’t directly affect your operational efficiency, you can request support and wait to hear back from us. Our team takes great pride in promptly following up on support requests to ensure you receive the platform assistance you need.

Other Support Record360 Help Channels

In addition to our Help Center and digital support requests, we offer other ways to contact us. You can get in touch with us using one of the following means:

  • Call us at (206) 489-3290 on weekdays from 8 am to 5 pm PST, or
  • Submit a request

This diversified approach allows you to get the help you need at your convenience using your preferred communication channel.

Testimonials

This all sounds great, but don’t take our word for it. Here are some testimonials from happy customers:

“We’re big enough to take care of you and small enough to know you. Record360 uses that motto as well!”- Jamie Sawyer, Corporate Trainer/Facilitator, Synergy Equipment

“Working with the team at Record360 has been nothing but pleasurable. The response time is very quick. Kenworth of Louisiana highly recommends Record360.”- Scott Sanchez, Rental Manager, Kenworth of Louisiana

“Highly recommend. I have been working with Record 360 for the last 14 months and they have been awesome. Their Customer Success Leads are very helpful, responsive, and truly care about what they can do to help our business become more efficient and successful.” – Anthony Herrara

“Record360 is great; their adaptation to our individual needs has made a huge difference in our business.”- Rick Jenkins

Contact Us Today

If you are ready to start using Record360, schedule your FREE demo!

Record360 and HBS Systems Webinar Recap: Revolutionizing Inspections

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We’re pleased to recap an informative and engaging webinar we hosted with HBS Systems on June 7th. During the session, we introduced an exciting new integration between HBS Systems and Record360, which promises to revolutionize how you handle inspections. This integration will enhance your service and rental departments’ efficiency and drive revenue.

Click here to watch a recording of the webinar

Why This Integration Matters

Our primary goal with this integration is to streamline the inspection process, making it more efficient and user-friendly. Here’s why you should care:

  1. Enhanced Data Accuracy: Integrating HBS Systems with Record360 ensures that the most accurate and up-to-date data is used during inspections. This reduces the chances of errors, such as incorrect unit numbers or missed details.
  2. Seamless Data Access: You can now access your Record360 units directly from the HBS Systems. Whether viewing a repair order or a unit, the full inspection history is just a click away. This eliminates the need to switch between different systems, saving time and effort.
  3. Improved Customer Interaction: With comprehensive inspection histories and photos at your fingertips, you can provide better updates and transparency to your clients. This builds trust and can help boost your service department’s reputation.

How It Works

Let’s delve into the specifics of how this integration functions:

  • Automatic Data Syncing: When you start an inspection in Record360, the system automatically searches your HBS Systems inventory. As you type in the unit number, a list of matching units from HBS Systems appears, allowing you to select the correct one easily.
  • Pre-loaded Inspection Checklists: Essential details like make, model, hours, and serial number are automatically pulled from HBS Systems into your inspection checklist. This reduces manual entry and ensures consistency across platforms.
  • Comprehensive Unit Pages: On the Record360 dashboard, each unit page displays all relevant data, including inspection history, specifications, and recent media. This consolidated view helps you manage units more effectively.
  • Easy Navigation: Whether you’re in the rental manager or looking at a repair order, an “inspections” button is available. This button links directly to the unit page in Record360, providing a seamless transition between systems.

Record360 + HBS Systems Integration: Your Questions Answered

Q: Can the search feature on the Record360 app find the stock number by entering the serial number?

A: The integration can be configured to use serial or stock numbers. However, when starting an inspection, you need to stick to one identifier, either the serial number or stock number.

Q: Is there a Rental Dashboard that lists the entire fleet and current status (On Rent, In Lot, Needs Repair, etc.)?

A: Yes! The units page in the Record360 Web Dashboard will show the unit status and the last inspection type.

Q: Can Record360 be used for all incoming service repairs for customer-owned units?

A: Yes! This is commonly used for Record360 in a service department.

Q: Does the app have a Service component? From a service perspective, is there a future application for this in HBS?

A: HBS Systems and Record360 are actively working on service integration and are considering future improvements. Customer feedback is always welcome and utilized in deciding what to build next!

Q: When an email goes out to a customer, can we change the logo from Record360 to our company logo?

A: Yes! Record360 can customize inspection summaries with your logo and color scheme.

Q: Can you integrate the calendar with Outlook?

A: While our task calendar doesn’t explicitly support syncing with outside calendars, we offer an open REST API and a Zapier app to help facilitate any type of custom integration.

Looking Forward

We’re confident this new integration will significantly improve your inspection processes, making them faster and more accurate. If you have questions or missed the webinar, please contact us for more information. Thank you for your continued support and enthusiasm for Record360 and HBS Systems.

Customizable Email Templates for Every Business with Record360

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Email communication is still one of the most effective ways to reach potential customers, provide information, and collaborate on a project. Maintaining a professional persona is crucial in business and establishing your company as a trustworthy service provider.

However, this is hard to do when you have so many other tasks that demand your attention and multiple members of staff who may not all be on the same page.

The good news is that Record360 is here to help!

With our comprehensive range of customizable email templates, we aim to simplify your life and ensure that you are always putting your best foot forward.

The Importance of Professional Email Communications

The truth is that many companies make the mistake of prioritizing email automation as part of their marketing strategies but fail to take note of the manual communication they send.

While professional emails might seem trivial for a vehicle or heavy equipment rental business, they are more important than you think. That’s because maintaining a consistent brand image through customer interactions can help to establish trust.

This can help you build a long list of loyal customers and attract new prospects, which can help grow your company.

Moreover, our user-friendly solutions are also designed to enhance business operations. When you can ensure clear communication with customers and members of your team, you ensure that there are no gray areas.

What Record360 Offers

At Record360, we understand the challenges that companies face regarding record-keeping. This is why we have introduced several effective products to help address your business needs.

Tailored Email Templates

With professional email templates designed to make your life easier, you can quickly and easily create personalized communications. Our tools allow you to add your company’s logo, subject, and body, ensuring that your brand image is consistent.

The best part is that it simplifies the email creation process, allowing you to save precious time without compromising professionalism!

Read More: Mastering Email Triggers: Customization and Applications with Record360

Rental Inspection Workflows

In addition to email customization, we offer other business solutions to assist you with asset management. This includes a simplified process for equipment and vehicle inspections, ensuring that you are always in the driver’s seat when managing your company.

Use the information you generate for reporting, keeping track of maintenance practices, monitoring sales, and more.

Easy Integration

The best part is that Record360 is easy to use and will integrate with your existing system. Store everything in one place to ensure every team member can easily access information, such as service requests.

Our software lets you obtain digital signatures without printing documents and generating messy paperwork.

Contact Us Today to Learn More About Our Solutions!

Ensuring professional and consistent communication is the key to success in a competitive industry. The good news is that Record360 is designed to make your life easier. Contact us today to learn more about our comprehensive business solutions or try our software out for yourself.

 

Streamlining 90-point Truck Inspections with Record360 – Everything You Should Know

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Your trucks will likely run hundreds of thousands of miles for each customer, so it’s important to perform detailed assessments periodically. Ultimately, 90-point inspections are a great solution because they ensure an accurate and thorough evaluation each time.

Did you know that Record360 can help you with your 90-point inspection process? You can enhance reliability and efficiency with one checklist for all vehicle evaluations.

Learn about common inspection points, why detailed assessments are important within the trucking industry, and how our platform can be cost-effective.

Why Detailed Assessments Are Essential for Your Rental Business

A large fleet of vehicles can help you improve your bottom line, but you must perform routine maintenance to ensure they are in excellent condition.

Typically, detailed assessments will ensure that the equipment is running smoothly. Each system will be updated, which means customers may have fewer issues on the road. Here are just a few reasons to inspect vehicles after every rental:

  • Safeguard Your Assets – Your vehicles are valuable assets, and you must always protect them. Any damage done by a customer could affect your profitability. When you conduct inspections before and after they return, you can identify issues and hold the user accountable for any new damages you find.
  • Protect Your Customers – Customers are your top priority; without them, you don’t have a business. Therefore, when a vehicle is returned, you should thoroughly inspect it to ensure it’s safe for the next person.

Common Inspection Points Used for Complete Visibility

Most rental companies want to protect their investment, so it’s important to check all systems and equipment before the trucks are used and returned to the shop’s location. This makes it much easier to address concerns.

A multi-point inspection consists of many things. In most cases, you will check the vehicle’s:

  • Suspension system
  • Windshield and windows
  • Front/rear wipers
  • Battery
  • Filters
  • Fluids
  • Headlights and taillights
  • Turn signals
  • Tires
  • Brakes
  • Everything under the hood

Streamline the Collection of Damages and Reduce Disputes

You must protect your fleet at all times. With Record360, you can address concerns with specific units as needed. In most cases, you can use video or photo evidence to show the customer they caused damage, streamlining damage collections.

Create Excellent Support Services Through Text Messages and More

Keeping your fleet running smoothly is impossible if the company’s technicians don’t know anything is wrong. Record360 offers various integration options, allowing you to stay in touch with everyone. Whether you send a text message or a notification, they understand which vehicles need maintenance or repairs. You can also schedule internal tasks to follow up on service requests! 

Final Thoughts on Streamlining 90-point Truck Inspections with Record360

Vehicles have many systems and components to check, and it’s important to streamline your 90-point truck inspections. Record360 can assist. You can service them more quickly. Check out the many new features that make it easier to handle business operations.

Whether you’re hoping to add certain vehicles to the sales floor or want access to information quickly, Record360 makes it easy. Request your free demo today.

 

How Record360 Ensures DOT Forms Meet Industry Standards – An Inside Look

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Learning how to create DOT forms that match the industry’s requirements can be easy when you use Record360. In fact, our advanced tools ensure compliance because they are professional and tailored to meet your needs.

As a rental company, you probably focus on multiple locations and have various contracts. They must all be in tip-top shape, and our tool will help you achieve your goals based on specific industry standards.

Today, you’ll discover how Record360 can help you create DOT forms that match industry requirements perfectly. Our advanced tools ensure everything is compliant, professional, and designed to meet your needs. Learn more about our seamless, tailored solutions and how they can benefit your business.

Less Paper for Your Vehicle/Equipment Rental Business

Being allowed to get inspection reports directly on your mobile device will help you capture photos and videos, create data, and securely access them online.

With so many rental contracts, it’s difficult to keep things straight. However, our tool enables users to ensure that everything is compliant. You’ll develop professional forms with ease.

Fewer Damage Disputes for Your Rental Company

If your rental business requires heavy machinery or semi-trucks to transport things, you will need Record360. It offers photo and video evidence, ensuring there won’t be as many damage disputes.

Using Record360 to create inspection forms ensures fleet managers know what’s happening and can pinpoint any issue within the rental process.

Can Take Immediate Action from Anywhere (Multiple Locations)

Your goal is to make informed decisions about your fleet. Avoid failed inspections by having a list of required checks. Likewise, you can schedule emails, include internal comments, and assign tasks to prevent issues.

Focus on Inventory Management

During the rental inspection process, you will likely determine which parts you may need or are running out of. Using components for maintenance or repairs, you can reorder them to service future equipment.

Stay Compliant

One of the business benefits of using Record360 to ensure that DOT forms meet industry standards is to stay compliant. In most cases, the Department of Transportation will require you to use a driver’s license scanner and perform an OFAC check.

The Federal Highway Administration (FHWA) must put out the Federal Annual DOT, which includes various data about jobs created, vehicle inspection reports, and more.

Ultimately, the type of annual vehicle inspection report you choose depends on various things. For example, what equipment do you rent? How often must you perform maintenance or service on the trucks and cars?

How Inspection Apps Streamline the Process of Filling out DOT Forms

While you may use accounting software to keep track of payments to vendors, suppliers, and others, you also have to service your fleet and ensure the vehicles are ready to go.

Record360 offers a crucial app with all the new features you crave. In fact, you can create and complete your DOT forms with ease. This tool is cost-efficient and gives you peace of mind because you know you’re following the rules and processes required by the federal government.

Are you ready to test out the Record360 app? It could be a great asset to your team. Request your demo of the software today; you’ll be surprised that it meets your specific needs.