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Equipment Rental Inspection | Heavy Equipment

Synergy Equipment Streamlines Documentation

Synergy Equipment, a leading player in the equipment rental industry, recognized the need for a more efficient and reliable method to manage its rental process. Their search for a solution led them to Record360—a game-changer in the industry.




Heavy Equipment



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Jamie Sawyer, Corporate Trainer/Facilitator

Synergy Equipment Streamlines Documentation

Are you tired of the inefficiencies and challenges associated with paper-based equipment rentals? Look no further. Synergy Equipment, a company managing a fleet of about 7,000 units with 25 locations and approximately 480 employees, has found the perfect solution to its rental woes.


Record360 provides a digital and streamlined approach to equipment rental documentation.


In this digital age, it’s crucial for businesses to adapt and embrace technology to overcome operational challenges. Synergy Equipment, a leading player in the equipment rental industry, recognized the need for a more efficient and reliable method to manage its rental process. Their search for a solution led them to Record360—a game-changer in the industry.


Synergy Equipment, with its extensive workforce and multiple locations, struggled with the cumbersome nature of paper contracts and manual paperwork. These outdated processes hindered efficiency and posed difficulties in record storage and accessibility. Recognizing the need for a change, Synergy Equipment sought an innovative solution to streamline its equipment rental operations.

Challenges of Paper-Based Processes

The reliance on paper contracts and manual paperwork created several obstacles for Synergy Equipment.


Firstly, there was a pressing need to protect both the customer and the company from liability by documenting equipment conditions before and after rentals.


Secondly, the manual paperwork often resulted in lost or misplaced inspection tickets, leading to delays and confusion. Lastly, the lack of visibility and accessibility to each unit’s history and condition made it arduous for employees to promptly access relevant information.

The Solution: Enter Record360

Record360 emerged as the perfect solution to the challenges faced by Synergy Equipment. This app digitized their equipment rental process. With Record360, employees now have the power to capture detailed photographs of equipment before and after rentals. This ensures comprehensive documentation and protection for both the customer and the company.


Gone are the days of relying on manual paperwork that is prone to getting lost.

Key Features and Benefits of Record360

Record360’s features are tailor-made to address the needs of equipment rental businesses like Synergy Equipment. Here are some of the key features that have proven to be game-changers:

Comprehensive Documentation

The app allows employees to capture detailed photographs, creating a visual record of the equipment’s condition.

Efficient Storage and Cataloging

Record360 automatically stores and catalogs the captured images, eliminating the risk of lost paperwork and ensuring seamless record-keeping. This centralized platform enables easy retrieval and review of past information, enhancing operational efficiency.

Geolocation Verification

The app’s geolocation feature adds an extra layer of verification. They assure that the photographs are taken at the actual appropriate location. This feature enhances the credibility and authenticity of the documentation, providing peace of mind.

Upload Signatures and Contracts

Recognizing the evolving needs of businesses, Record360 offers additional features such as the ability to upload signatures and contracts. This flexibility caters to the specific requirements of Synergy Equipment and other companies in the industry, ensuring a seamless rental process.

Synergy Equipment’s Partnership with Record360

The partnership between Synergy Equipment and Record360 goes beyond a mere vendor-client relationship. It is a collaboration built on shared values, prioritizing customer care and personalized attention.


Synergy Equipment has found a digital solution that streamlines the documentation process, enhances record accessibility, and improves overall operational efficiency.


Record360 has ushered in a new era of streamlined documentation, bringing efficiency, reliability, and accessibility to the forefront. With Record360, Synergy Equipment has bid farewell to lost paperwork, manual errors, and delays.



They create a quick inspection right there on the spot and it's automatically stored and catalogued. They've obviously embraced it because it makes their job that much easier.

Greg Pasquale, Director of Product Support

Synergy Equipment
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