Truck

How Digital Solutions are Changing the Game for Asset Management

March 8, 2023 by record360

Record360 is a software platform that provides digital documentation and asset management solutions.

While it was initially made for rental companies to document the condition of rented assets, it has many other uses and benefits. Here are some examples of what Record360 does beyond rental:

Asset Management

Asset tracking and maintenance management are critical parts of effective asset management.

Record360 is a complete asset management solution. Businesses can track the location of the last inspection, and mobile devices can be used to document your assets. Companies can improve their asset tracking, maintenance, and reporting processes. This leads to better decisions and cost savings.

Asset Tracking: Using mobile devices, companies can document where equipment was last inspected. Record360 permits users to scan barcodes/QR codes to identify and log the asset’s location based on its previous inspection. This marks its current condition with the help of geotags.
Maintenance Management: Companies can schedule routine maintenance by tracking asset maintenance history. This prevents unexpected breakdowns that can cause downtime or result in extra expenses.
Damage Documentation: Businesses document the condition of their assets before and after use. This helps identify any damage caused by use or transportation. It also allows companies to figure out who handles paying for repairs.
Reporting: Reports show businesses important information about their assets. This includes their last inspection, maintenance history, and damage reports. This helps companies to make good decisions about what to do with their assets.

Condition Reporting

Record360 is a digital tool used to manage a fleet or maintain equipment. Users can take pictures, videos, and write notes to document assets and create reports. Effective fleet management and maintenance are crucial for businesses.

Record360 simplifies the process by letting managers track asset conditions. They can even document new equipment. Managers can find damage and determine repair costs while complying with regulations. This tool improves fleet and equipment management, bettering asset performance and lower costs.

New receive: Document the condition of new equipment.
Fleet management: Document vehicle condition, including damage or wear and tear. It helps identify repairs and determine who pays for them.
Equipment maintenance: Keep equipment in good condition and avoid unexpected breakdowns that can lead to extra costs.
Inspections: Document asset conditions during inspections. Inspections include safety, quality, and compliance. Issues can be identified and addressed. Compliance requirements can be met.

Claims Management

Record360 helps businesses manage claims. It provides clear documentation of pre-existing damage. It’s useful for insurance companies, trucking companies, and other businesses dealing with claims. By using the app, the claims process is quickened, and companies can save time and money.

Compliance

Record360 is essential for businesses in regulated industries. It assists in complying with regulations. Proper asset management is crucial for the success of businesses, especially those in transportation and manufacturing.

The software helps track maintenance and schedule routine tasks. This ensures assets are in good condition. Record360 also documents inspections, maintenance, and repairs, ensuring compliance with industry regulations.

Reports provide an overview of asset location, maintenance history, and compliance status. This software allows businesses to improve maintenance management and compliance processes. This leads to better asset performance, lower costs, and increased regulatory compliance.

Maintenance management: Track asset maintenance history, schedule routine maintenance tasks, and keep repair and service records. This keeps assets in good condition, addresses issues, and reduces unexpected breakdowns and extra costs. Proper asset maintenance is crucial for a company’s success. Using Record360, keeps assets in good condition, prolonging their lifespan and increasing profit.
Regulatory compliance: Simplify the regulatory compliance process. Document inspections, maintenance, and repairs. Keep assets maintained and compliant with industry regulations.
Reporting: Generate asset overview reports that include information on asset location and maintenance history. These reports help businesses make informed decisions about compliance and identify improvement areas.

Task Management

Record360 helps businesses manage asset maintenance, repairs, and inspections. It allows users to communicate with each other and with customers, insurers, and other stakeholders.

Record360 generates reports that give businesses an overview of assets, condition reports, and claims. This helps them identify areas that need improvement and make decisions based on data. This leads to more efficiency and reduced costs.

Communication: Effective communication is crucial for businesses to maintain good relationships with stakeholders. This includes customers and insurers. Effective communication enables businesses to resolve disputes, schedule repairs, and maintenance, and update task statuses. By keeping everyone informed, businesses can provide better customer service.
Workflow automation: Save time and increase efficiency by reducing manual work for asset management, condition reporting, claims management, and compliance. This reduces errors, leading to better data quality and decisions.
Reporting: Generate reports that provide an overview of assets, condition reports, and compliance status. These reports help identify areas for improvement and enable data-driven decisions.

Record360’s platform provides a versatile solution for businesses to manage their assets, document their condition, and streamline their operations.

Record360 and Idealease Announce Preferred Supplier Partnership

February 18, 2023 by record360

Idealease and Record360 recently announced a national partnership to deliver preferred offerings to Idealease locations.

With this partnership, Record360 offers photo and video inspections to capture your truck’s actual condition from a mobile device. Record360 also provides and maintains current, approved versions of the Idealease preventive maintenance inspections for both power and trailer in the US and Canada. This will help you speed up your inspection process and ensure you’re always working from Idealease’s most current version.

Contact Damon Haber ([email protected]) to learn more and start a free trial of the Record360 platform.

The initial Idealease and Record360 offering includes:

Digital documentation tools are crucial to reduce or even eliminate damage disputes. Now, Idealease locations who use Record360 have the ability to submit inspection reports and capture digital signatures, all in one place. With Record360 you can:

Take photos & videos to capture the (actual) condition of your truck
Fill out Idealease-approved preventive maintenance inspection forms
Automatically upload inspections to the Idealease Vehicle Maintenance module – no need to manually submit them!
Capture digital signatures
Access historical inspection records
Identify damage trends

Comments on the news:

“Over the last year, Idealease locations have become quite successful with Record360,” Damon Haber, co-founder of Record360 noted. “We are excited to strengthen our relationship with Idealease and start offering a customized product for their locations. This will empower their businesses to grow even more efficiently.”

Andy McEnaney, VP of Affiliate Services at Idealease said, “Our Record360 partnership will, without a doubt, decrease damage disputes and save valuable time in conducting standardized inspections for Idealease locations. Locations that have already begun using Record360 are beginning to realize these reductions.”

Furthermore McEnaney noted, “There are a number of new technologies and regulation changes coming to the transportation industry in the next several years. The ability to customize and electronically address these changes—virtually on demand—will help maintain our locations’ efficiency.”

Pricing and availability:

Idealease pre-built forms and workflows are now available to Idealease locations for purchase. To learn more, reach out to Damon Haber ([email protected]).

What’s New: Departments, but Make Them Supercharged

December 7, 2022 by record360

If you haven’t seen… our Departments functionality just got more powerful. You can now complete multiple inspections across your departments & workflows at once, without interruption. Connect your entire business’ inspection process in Record360.

Need to do a service inspection while a unit is out on rent? No problem – simply check the unit out with a rental inspection, complete the service inspection when needed, and check the unit back in at the end of the rental. No need to interrupt the rental inspection process. Your teams can operate their own inspection processes without affecting another team.

Perform Multiple Inspections on an Asset at a Time

Record360 now allows you to perform multiple inspections on an asset at the same time, across departments and workflows. From intake inspections to rental, service, DOT, re-marketing, and beyond… all your work can happen in parallel.

Integrate Inspections Across Your Business

Inspections aren’t just for rental. The need for service, maintenance, warranty, and re-marketing inspections is increasing. Let Record360 be the hub for inspections across your business, to track the condition of your assets across their lifecycle.

The Record360 suite of products is the easiest way for you to upgrade your customer experience. Create digital inspections, sell used equipment & enable your service department—all in a single tool. Want to get started? Sign up for a demo here!

Record360 Can Integrate with Any ERP—Here’s How

July 22, 2022 by record360

The #1 question we get from prospective customers is…

Do you integrate with my business system? (e.g. CDK, Point of Rental, and many more)

The answer is a resounding YES! Record360 can integrate with your process and business system, and we’ve done this for the past 7 years for 1,500 locations and counting. Not only that, we do it without any engineering or technical expertise from you.

How do we do it?

There are three primary methods we use to get inventory & work order data from your business system into Record360. Once setup, you can map the data into your Record360 inspections to save time and reduce errors.

1. Native Integrations

For some business systems, we have bi-directional integrations that let us pull data out and send data back in. We work directly with your business system to turn on the integration for you (it’s as simple as flipping a switch). We currently have bi-directional integrations with these systems:

Karmak
Procede
Softbase
TSD

2. Inventory Uploader

Some business systems don’t support bi-directional integrations. When this is the case, we use our CSV uploader to get your inventory & work order data into Record360.

With this method, you will go into your business system and setup a report with all the inventory or work order data you want to include. You will then schedule this to be sent to a custom Record360 email address on a regular cadence (e.g. every 5 minutes). Record360 then receives & processes this data for you.

The drawback of this method is that it calls for a little bit of setup by you. But it still does not require any engineering or technical expertise; and the data looks the same in Record360. Here’s a list of systems we have worked with in the past:

CDK
Point of Rental
DIS
Prelude
Cobalt
e-Emphasys x Crystal Reports
Enrich
EquipSoft
Karmak
McLeod
Procede
TSD
Wynne Rentalman
Foresight
Microsoft Dynamics

Don’t see your system on this list? Rest assured we can make it work. Reach out to us at [email protected] to learn more.

3. API

Lastly, we have available APIs (REST & GraphQL) to support a wide variety of integrations and use cases. We can work with your technical team to help you create assets in Record360, automate business workflows, keep your data in sync, and much more. Our flexible architecture lets you connect with the tools your team uses every day.

Regardless of the integration method you choose, all Record360 customers can:

Pull in work orders in near real-time
Map inventory data into their inspections
View a dashboard of their fleet in Record360

To learn about how Record360 helps dealers & rental operators deliver an incredible customer experience… reach out to us at [email protected].

Introducing ServicePro: Drive Service Revenue and Improve Customer Satisfaction

May 2, 2022 by record360

ServicePro, by Record360, is a transformative solution reinventing the service management process. It creates better customer experiences, more productive technicians, and increased throughput in service departments.

ServicePro is leading the digital transformation of the service department

Sharing an inspection, managing customer and technician feedback, and getting a work order estimate to and approved by the customer is about to change – for the better.

ServicePro is an easy-to-use digital tool accessed from smartphones, tablets, or desktop computers. It streamlines the traditional quoting and approval workflow used by service advisors, centralizes digital records, and enables fast, efficient customer interactions (including 2-way texting and email) for service departments in heavy equipment, trucks, and automobiles.

Integrated with Record360’s InspectPro product, ServicePro is a secure, searchable online repository of digital equipment inspections. It’s designed to remove the guesswork from service status and work requests. ServicePro gives technicians and managers an efficient digital workflow and a customer communication platform backed by a robust single source of truth.

Must Read: Why equipment videos and photos are important for equipment inspections

ServicePro replaces hours of phone tag and manual tasks

Getting a work order approved or sharing an inspection takes multiple phone calls, printing, scanning, etc., which ServicePro helps streamline. Suppose the technician is working on a piece of equipment and notices additional damage. The technician may need to go back and forth (via phone calls, texted photos, etc.) with the service manager to document the damage.

Then, the service manager may need to place multiple phone calls to the customer over several days to get in touch and get approval for repairs. The approval may be verbal, which can later cause a dispute. If it requires a signature, the customer may need to email, print, sign, scan, and email back. The technician may need to move on to the next work order throughout this time, leaving the customer’s equipment to sit out of service for longer than necessary.

With ServicePro, all internal and external communication can happen instantly via text or email. In addition, digital signatures are tied directly to the work order in question, with a time-stamped record of all interactions.

From old to new – in less than 30 days

Service departments face some challenges when introducing innovative new technology: importing data from existing systems, consistently updating those systems, and getting workers to transition to the new system quickly and effectively.

ServicePro connects service departments and customers in a single tool. It pulls in work order data from ERP systems in near real-time to give the service team an intuitive interface to view and act on the work order and avoid duplicate work.

ServicePro mirrors the simplicity and usability of today’s most common mobile, web-based software. Service advisors and technicians quickly embrace the new platform and are comfortable using it with a day (or less) of training. Online training walks service advisors through intuitive workflow steps and processes.

The typical time-to-market or value for a customer implementing ServicePro and having the service team up to speed and operating on the platform is 30 days or less.

Increase efficiency, eliminate customer disputes, and communicate with ease

First and foremost, dealerships can utilize ServicePro to generate more profit by reducing time-to-approval (via digital approvals through text or email), increasing upsell opportunities through transparency and customer trust, and reducing costs by optimizing technicians’ time and eliminating customer disputes. Other advantages include greater inspection compliance, fewer service delays, improved internal communication through real-time notifications, and improved customer satisfaction with their service experience.

Must Read: Top 11 equipment inspection software features

Schedule a no-charge evaluation and demo today

Find out how you can transform your dealership’s service operations to drive productivity, higher revenue, and measurable improvements in customer satisfaction. Schedule a demo today to learn more!

How a truck inspection form can improve your truck rental business

November 18, 2021 by record360

Incorporating digital truck inspection forms into your daily rental operations can significantly improve your truck rental business.

After all, having your drivers file a daily truck inspection form keeps them accountable. It also helps you make better operational decisions since you can track your fleet’s availability and condition.

Plus, using a truck inspection app lets you go paperless through digital forms, reducing manual, inefficient methods and streamlining your processes.

If you haven’t started using digital truck inspection forms, continue reading to learn more about how the digital forms can massively impact your truck rental business.

Table of Contents

Act on potential problems immediately
Keep drivers safe and accountable
Reduce the maintenance cost of your fleet
Improve fleet efficiency
- Keep up with repairs
- Encourages personnel to handle equipment better
- Avoid needlessly taking on too much work
Key takeaways

Act on potential problems immediately

Keeping your truck inspection records up-to-date helps you detect and address any potential problems before they escalate and cause serious damage to your truck rentals.

However, while having updated truck records helps you manage your fleet more effectively, manually updating them requires more effort and involves mountains of paperwork to sift through as your fleet grows.

Use a robust truck inspection app to manage your fleet better. It allows you to run your inspections digitally, making it easier for your rental company to track and access your records.

A truck inspection app also lets your personnel access and update records in real-time. This gives you up-to-date information on your fleet’s overall condition and helps you act on potential problems faster.

Keep drivers safe and accountable

Requiring drivers to file a daily truck inspection form will go a long way in increasing their accountability.

After all, adhering to a daily truck inspection schedule ensures your vehicles are in optimal condition. This can minimize, if not prevent, sudden breakdowns and eliminate issues potentially caused by driver negligence.

Using a heavy equipment inspection form with a truck maintenance checklist helps drivers conduct a more efficient and thorough truck inspection.

Record30, for instance, allows users to perform inspection quickly through compatible mobile devices with internet access.

The app provides a maintenance inspection feature with a digital form and e-signature capture tool, allowing drivers to perform thorough truck maintenance checks seamlessly.

Besides helping drivers be accountable, conducting daily truck inspections keeps them safe since they constantly check if all the trucks and their parts are working properly.

An excellent inspection management software will help drivers and your staff gather, manage, and track all the necessary information to improve driver accountability and safety.

Reduce the maintenance cost of your fleet

If you find your trucks constantly breaking down and needing expensive repairs without warning, you might need to amp up your truck inspection process and vehicle maintenance.

Many breakdowns often stem from neglect and smaller, preventable problems had they been detected earlier.

An inspection management software with a truck maintenance checklist and a heavy equipment inspection form lets you detect and prevent minor problems from getting worse. This helps reduce your fleet’s overall maintenance costs.

Improve fleet efficiency

Using a truck inspection form for your daily operations helps maximize your fleets’ efficiency in several ways.

1. Keep up with repairs

Conducting a daily truck inspection keeps you updated on your fleet’s current condition. It helps you and your team do everything efficiently, from scheduling repairs and maintenance during idle hours to pulling a truck out of rotation if it needs immediate attention.

Record360 can help by allowing drivers to capture equipment damages or any issues through high-definition photos and videos. This lets managers track damages and schedule maintenance and repairs promptly.

Record360’s web app also gathers and analyzes all your inspection information. This gives you valuable insights to track inspection history, activities, damages, and other relevant data to establish seamless equipment repair, maintenance, and scheduling systems.

Essentially, inspection management software helps you stay on top of your fleet and ensure proper maintenance and repairs to help your rental business operate efficiently and avoid costly equipment breakdowns.

2. Encourages personnel to handle equipment better

Requiring your staff and drivers to file a heavy equipment inspection form and go through a truck maintenance checklist before and after your trucks are released and returned can improve accountability.

The better your staff takes care of their equipment, the longer you can keep the trucks out of the repair shop. This helps with the overall efficiency of your operations in the long run.

Regular truck inspections also get your personnel and drivers in the habit of ensuring the trucks are safe to drive at all times. This is crucial since spotting easy-to-miss things, such as a faulty brake light, before hitting the road can significantly reduce potential accidents.

3. Avoid needlessly taking on too much work

While it’s tempting to take on all the work that comes your way, missing maintenance schedules to take on new jobs can cause your fleet more harm than good.

By pushing maintenance schedules back or not being aware of them, you could easily fail to spot issues that cause damage to your trucks and be forced to deal with expensive repairs.

Having updated truck inspection records helps you schedule routine maintenance more efficiently and lets you know when to say no to taking on more work.

Plan your fleet’s workload more efficiently and manage all your tasks and workflows through a reliable inspection management app.

You’ll get real-time data and updates of your fleet’s actual condition, so you don’t miss any issues while ensuring you manage your workload properly.

Key takeaways: Truck inspection forms can transform your business

Using a truck inspection form offers multiple advantages, from efficient fleet condition tracking and maintenance to seamless rental process workload management.

It also helps you spot and repair minor problems quickly before they get worse and cause significant damages.

The only downside to keeping such detailed truck inspection records is that it can become more challenging to stay organized the larger your fleet grows.

A truck inspection app with robust fleet management features can provide the solution.

With a dependable truck inspection app, you can adopt paperless methods, access a centralized system, and greatly reduce processing times—leading to overall business efficiency and growth.

Interested in learning more about Record360? Schedule a demonstration today.