Blog Post

Centralized Inspection Data with Record360

August 20, 2025 by record_360

Centralized inspection history data plays a vital role in the rental and leasing industries, where daily inspections are essential. Organizing inspection data not only simplifies operations but also improves business intelligence, enabling smarter, data-driven decisions. By leveraging Record360’s powerful inspection platform, you can transform raw data into actionable insights that drive operational efficiency and long-term business growth.

Centralized Data Management for Inspection History with Record360

One of the key benefits of centralized data is the way it simplifies data management, and Record360 excels at this. Storing all of your inspection history in one secure location makes it easy to access, analyze, and share relevant data. Instead of dealing with multiple systems or relying on paper-based records, Record360 acts as your centralized data hub. This platform consolidates raw inspection data from various sources (photos, videos, documentation, signatures, etc.), for everything from heavy equipment to entire vehicle fleets. This not only makes data retrieval effortless but also ensures data integrity and consistency.

This centralized approach also makes it easier to comply with general data protection regulation (GDPR) and other regulatory requirements. By maintaining a secure and accessible record of all inspections within Record360, you not only protect your business but also ensure data privacy for both your company and customers.

Utilizing Record360’s Business Intelligence for Smarter Decisions

Raw data is just the beginning. The real power lies in transforming it into actionable intelligence. Record360’s built-in analytics and intuitive business intelligence tools empower you to do just that.

No longer are you guessing about asset performance or operational bottlenecks. Record360 allows you to:

Proactively Monitor Damage: Track asset condition over time by conducting field inspections that capture real-world data on damage occurrence, timing, and next steps.
Optimize Operations: Analyze average inspection durations, pinpointing areas for process improvements and staff training.
Identify Trends: Uncover patterns in asset usage, damage frequency, and maintenance needs, leading to more informed purchasing and asset retirement decisions.

With Record360, you’re not just collecting data, you’re leveraging accurate, real-time inspection insights to make strategic decisions that boost profitability and minimize downtime.

Enabling Data Integration and Analysis Across Your Business

Data integration is the foundation of effective data management. In today’s digital landscape, companies are pulling data from multiple sources such as internal systems, external databases, and third-party platforms. Record360 was created with this in mind.

We understand managing your assets can be a demanding task. That’s why we integrate with the tools you use on a daily basis. Our integrations seamlessly connect all your data sources, so you have the latest asset data at your fingertips. Don’t settle for an “all-in-one” solution that forces you into a new ecosystem.

Record360 proudly partners with popular ERPs like Karmak and Procede to find solutions that support your team and challenges. Integrate your existing systems with Record360 to unlock a comprehensive view essential for tracking inspections and saving on costly claims.

The Future is Centralized: Drive Growth with Record360

By unifying your inspection history within a centralized platform, you’re equipping your business with the tools necessary for success. Record360’s fully digital platform allows you to:

Make Superior Business Decisions: Leverage accurate, real-time insights from your inspection data.
Fully Digital Operation: Completely customizable workflows to streamline and optimize asset management, no pen and paper required.
Reduce Costly Claims: Proactively mitigate risks and improve accountability with centralized, reliable documentation.

With Record360’s seamless data integration and cutting-edge business intelligence tools, your business will be more data-driven, remarkably efficient, and strategically positioned for sustained growth in a competitive landscape.

Ready to transform your inspection data into a strategic asset? Schedule a demo with our team of experts today.

Custom Integrations – Optimize your BI & Automation with Record360’s New Integration Tools

August 5, 2025 by record_360

In the ever-changing industry of rental and fleet management, access to accurate data and seamless operations are critical for daily workflows and growth. With feedback from our valuable clients and partners, Record360 has expanded integration capabilities, offering deeper business intelligence (BI) and automating critical workflows your way. We’ve rolled out powerful API updates specifically designed to help you:

Create custom BI reporting dashboards that deliver actionable insights, driving smarter business decisions and increasing your ROI.
Automate processes and effortlessly sync Record360 with your external systems, boosting efficiency and eliminating manual efforts.

Overview: BI & Automation

Your Record360 inspections capture a wealth of critical information, but getting that data into your business intelligence (BI) tools or leveraging it for automated workflows has often been an unreliable, high-effort task for developers. Not anymore.

With our enhanced integration infrastructure, creating custom, downstream automations and integrating BI with Record360 is now easier and more robust than ever. Our new data format simplifies the process, enabling you to seamlessly track and export comprehensive checklist data directly into Power BI or your preferred BI platform.

Furthermore, updates to our integration infrastructure allow key Record360 events, such as completing an inspection or a task, to be pushed directly to your system with the new format. This unlocks an unlimited range of automatic actions, from instantly updating unit meters in your ERP to automatically creating work orders, or feeding real-time data into your reporting systems.

What Problem Does this Solve?

Before these updates, many of our users faced issues when trying to leverage their valuable Record360 data.

Checklist data pulled through the API, or events sent over webhook, were difficult to parse and lacked consistency. This was mainly due to reliance on user-facing labels and other hard-to-control variables. As a result, it made automation error-prone and limited the ability to generate meaningful BI insights over long periods of time. Customers struggled with:

Inability to to track fields over time as workflow configurations changed.
Challenges integrating with third-party systems or maintenance tools.
High error rates and extended time-to-value (TTV) when attempting to build downstream automations.

Our new BI and automation update directly solves these frustrations by making checklist data structured, reliable, and developer-friendly. This means less hassle, fewer errors, and more time for you to focus on delivering exceptional customer experiences and driving revenue growth.

Common Real World Use Cases

BI Reporting

With our BI reporting integration, users can do a variety of different data extraction such as:

Track tire tread depth trends across locations to plan preventative maintenance, or fuel level compliance on check-ins.
Build BI dashboards tracking fleets going in and out of locations.
Analyze damage ratings by unit type to inform replacement decisions.
Export inspection checklist data to audit pre-rental readiness.

Automated Actions

The updated Record360 integration infrastructure unlocks endless possibilities for optimizing your operations:

Automatically create a work order when brakes fail inspection.
Trigger service scheduling when unit hours exceed thresholds.
Notify parts teams when inspections flag missing equipment.
Sync inspection results instantly into your DMS or RMS.

These are just a few examples of how Record360’s BI reporting and automated actions can optimize your day-to-day operations while maintaining a fully digital, hands-off process. Imagine your inspectors focusing solely on check-ins and check-outs, while manual follow-up tasks are automatically handled for you.

Technical Breakdown for Developers

For our developers and IT teams, these updates mean additional flexibility and reliability.

Using persistent ids and field types, you can now track individual values for checklist fields regardless of their in-app label. You can also infer what the type of data is and how it should be used. This allows you to tie direct inspection results to BI reporting, without disrupting reporting dashboards over time if a user-facing label changes.

This also allows you to use these fields to trigger automatic actions, like adding delivery events, creating a work order, or updating unit meters, without fear of the integration breaking due to cosmetic changes. All these changes are also available via webhook, where Record360 can push events to you as they happen, helping you avoid the complexity of setting up a poll process.

In addition to the V3 resource formats, webhooks now support a much clearer and more advanced event format that clearly communicates what event you are receiving, and what object you should be prepared to read. This enables you to consolidate different integrations, like for inspections and tasks, into one app, streamlining your development and maintenance efforts.

Custom Integrations With BI & Automation

Record360 is continually putting the power of data directly into your hands. Create BI dashboards and automate additional workflows to increase ROI, effortlessly connect external systems, and eliminate time-consuming manual follow-up. Elevate your operations, increase your ROI, and make smarter, data-driven decisions.

For more information and comprehensive guides on Integrating our APIs, check out the 360 developer portal at docs.record360.com.

Need additional help? Reach out to our integration team at support@record360.com.

New to Record360? Get a demo with our experts today and discover why the best rental companies have already made the switch.

Email Triggers: Streamline Your Damage Recovery Process

July 17, 2025 by record_360

Managing damage recovery effectively is crucial for businesses across many industries, whether it’s dealing with equipment damage, customer complaints, or operational mishaps. By using email triggers, businesses can streamline this process, reduce response times, and improve operational efficiency. Automated notifications play a significant role in making this happen. With the right setup, Email Triggers can quickly notify the necessary teams or clients about a damage-related issue, enabling faster resolution. Here’s how Email Triggers can enhance your damage recovery efforts and benefit your entire workflow.

Email Triggers: The Key to Real-Time Alerts

Email Triggers offer immediate notifications when an event occurs that requires attention. For example, if damage is detected in your equipment or product, an Email Trigger can send an alert to the appropriate team member instantly. This provides your team with real-time alerts, enabling a faster response time and more effective damage recovery.

Instead of relying on manual checks or delayed notifications, Email Triggers ensure that your team is always on top of the situation. Whether it’s a customer service issue, a qualified lead, or an internal process that needs addressing, these automated emails make it possible to handle multiple situations simultaneously, which in turn improves your overall efficiency.

Add Automation for Improved Customer Experience

Customer expectations are rising, and businesses need to keep up. The use of marketing automation tools, like Email Triggers, ensures that your customers are informed and updated about their concerns. For example, when a damage recovery event occurs, customers can automatically receive updates via automated emails, keeping them informed about the progress and next steps. This ensures that customers aren’t left wondering what’s happening with their issue, which ultimately enhances their customer experience.

Implementing Email Triggers can significantly improve how you engage with new subscribers or existing clients. Sending an automated message confirming a customer’s report or offering a loyalty program update are great examples of how Email Triggers can add value to your communications. Customers appreciate this level of personalized experience, and it can even encourage repeat business, further building stronger customer relationships.

The Power of Real-Time Alerts in Damage Recovery

For many businesses, the ability to detect and act on damage recovery events quickly is critical to maintaining service quality. When Email Triggers are set up correctly, you can be notified immediately whenever an event occurs that impacts your operation, allowing your team to take quick action.

Let’s say a piece of equipment is damaged or an incident occurs that requires urgent attention. Email Triggers can notify the person in charge immediately, enabling them to begin the recovery process without waiting for someone else to escalate the issue. This speed in response not only reduces downtime but also minimizes costs. In this way, Email Triggers streamline the entire process, making it easier to handle incidents efficiently.

This also extends to internal operations. If a critical issue arises that requires attention from multiple departments, internal alerts sent through Email Triggers notify the right teams and create a clear path forward. Your team can begin problem solving right away, which saves both time and money.

Save Time and Money While Improving Customer Experience with Automation

When you implement Email Triggers within your business’s damage recovery strategy, you’re effectively automating a key part of your process. This allows you to focus on problem solving while the system handles much of the communication automatically. The benefits of automation are clear: save time, reduce human error, and increase overall efficiency.

Additionally, Email Triggers can help businesses track data and relevant details about inspection reports. With an analytical approach, you can gain insights into how often damages are detected and what exactly needs to be fixed. This data can be used to refine your rental strategy and ultimately improve your customer experience by ensuring damages are noted properly—avoiding the risk of holding customers responsible for issues they didn’t cause.

Streamlining Communication and Support

One of the biggest benefits of using Email Triggers is how they streamline communication, both with customers and within your team. For example, once damage recovery is in progress, Email Triggers can notify both the customer and your internal team. This ensures that all contacts are updated simultaneously, avoiding delays and miscommunications.

Moreover, Email Triggers offer an easy way to notify clients of updates, such inspection completed. Sending these updates automatically through Email Triggers reduces the workload on your team and ensures that important messages get delivered without delays.

Recently, we introduced Task Triggers which automates your post-inspection workflows by instantly creating follow-up tasks when key conditions are met. When inspections uncover issues that require fast action such as reported damage, service requirements, or returned rentals, these intelligent rules turn inspection data into immediate, actionable steps. The follow-up tasks are sent to the right team members with due dates, department tags, and workflow labels. This ensures the right follow-up inspections or actions happen, without dropped steps or manual back-and-forth.

With email and Task Triggers, every step is automated.

Conclusion: Unlock the Full Potential of Email Triggers with Record360

By implementing Email Triggers, you can unlock several ways to improve your damage recovery process and overall workflow. Whether it’s automatically notifying the internal inspection team or customers of new damages, Email Triggers offer a simple yet powerful solution. With the ability to send automated updates, track key details, and manage customer communications, businesses can improve their efficiency and deliver higher value to their customers. The use of automation ultimately benefits both the business and its clients, leading to better customer loyalty, smoother operations, and more cost-effective processes.

That’s where Record360 comes in! Record360’s mobile platform helps rental operators of all sizes deliver an incredible customer experience by protecting yourself from damages—creating a consistent & transparent process. We help rapidly market & sell your used equipment to interested buyers in just minutes, not hours. We also connect your service department & customers in a single tool by offering the simplest technology program you’ll ever implement, with guaranteed results that build customer trust. Rent out your heavy equipment and trucks stress-free, knowing you have high quality documentation and tooling to rely on

Recover on damages fast
Create a stress-free customer experience
Save time by eliminating your paper-based processes
Attract & hire better talent with easy-to-use, digital tools

Begin setting up Email Triggers and much more using Record360’s inspection platform. Schedule a personalized demo with one of our experts today!

Record360’s Enhanced V3 Integration API – Automating With Key Events

July 10, 2025 by record_360

A series of impactful updates are coming to Record360’s V3 Integration API. Our new update allows enhanced automation between systems through workflow-specific inspection tasks. API Integrators can now pre-select a workflow and department when key events are activated, ensuring that vehicle inspectors are guided through exactly what needs to be done. The task created from the key event is then automatically loaded into the user’s Record360 app, streamlining the inspection process.

API Enhancement Benefits & Additional Features

The API enhancement enables Record360 integrators to automatically assign inspections based on key events within their systems or business processes. This streamlines operations between external systems and Record360, while supporting multi-department task assignments.

Key benefits include:

Reducing inspection errors by ensuring users follow the correct workflow.
Eliminating the need for users to ask managers for task details or clarification.
Simplifying task routing and accountability across teams.

To support the development of these integrations, we included additional features that will allow developers to:

Filter Workflows by location and department to identify the appropriate one.
Confirm which workflow and department are assigned to existing tasks.

Simple inspection tasks and completely customizable integrations are a large part of Record360’s move towards a more modular and adaptable system. Draft creation was a major hurdle for integrators in our V1 API. This release expands on our initial V3 Task feature by adding the crucial component to specify workflows, filling out the feature in its quest to make task integrations achievable.

Real World Use Cases

Automatic Rental Check-out When a Contract is Created

Automating the rental process is easier than ever with our V3 Integration API update. Once a contract is created in your third-party system, Record360’s V3 Integration automatically assigns a check-out task with the right workflow. Your inspectors can start the inspection directly from the task and be brought into the right workflow. With the updated API, key events will assign both workflow and department to users automatically, eliminating the need for manual selection and reducing the risk of user errors. Fewer user mistakes lead to increased revenue.

Assign a Rental Return Inspection When a Unit is Due Back

When a rental is expected to return, you can use our API to automatically notify the inspectors to start the return inspection process once the unit has returned to the lot. The unit’s appropriate workflow (in this case, return inspection) will automatically populate in the inspectors Record360 app and easily guide them through the inspection process without manually entering the workflow and department information. This process leads to quicker check-in and check-out times which increases potential revenue.

Schedule Preventative Maintenance Inspections from a Mileage or Hour Change

When your system detects a key event, such as a vehicle reaching a specific mileage or number of operating hours, our Integration API automatically assigns a preventative maintenance inspection workflow to the appropriate department and inspector. As with every Record360 workflow, the inspector is guided through the process in an easy to follow digital inspection process. The inspector will simply follow the steps on screen, perform a full inspection check, take the appropriate videos and photos, and submit for approval.

Previously, managers or inspectors had to manually choose the correct workflow, assign it to the right department, and enter the Unit ID. With the V3 Integration API, this entire process is now automated.

Enhance your Operations with Automation

Record360’s Enhanced V3 Integration API automates inspection task assignments by activating workflows and departments based on key events. This streamlines operations, reduces errors, and improves efficiency across systems.

For more information and comprehensive guides on Integrating our APIs, check out the 360 developer portal at docs.record360.com.

Need additional help? Reach out to our team at jpearlstein@record360.com.

New to Record360? Get a demo with our experts today and discover why the best rental companies have already made the switch.

The ROI of Preventing Damage Disputes with Video & Photo Evidence

June 26, 2025 by record_360

When you’re running a business that depends on renting out high-value heavy equipment, truck & trailers, or automobiles, even a minor scratch can lead to major damage disputes. In many cases, these disputes are time-consuming, expensive, and harmful to your customer relationships. One of the most effective ways to avoid these issues altogether is through video and photo evidence. This approach supports asset protection, saves money, and improves your overall return on investment (ROI).

Prevent Damage Disputes and Strengthen Your Asset Protection Trust

If you’re relying on an asset protection trust or limited liability companies (LLCs) to protect assets, that’s a solid start—but documentation is what truly gives you control. With high-quality visual documentation, you go beyond legal structures and gain real-time evidence that shows the condition of your asset at the time of delivery and return.

Using a consistent and digital inspection process, your employees can easily capture video and photo evidence of each rental. This practice is especially important when dealing with damage disputes. It ensures that your company isn’t left responsible for damage caused by normal wear or by someone else entirely.

Visual Documentation: A Reliable Method for Dispute Resolution

In many dispute resolution scenarios, whether through litigation, mediation, or dealing with a neutral third party, the outcome depends on the strength of your evidence. Damage disputes often escalate into formal lawsuits when one person claims damage that another refuses to pay for. Without clear documentation, even corporations and limited liability companies may find it hard to defend against claims.

This is where Record360 steps in. With AI-powered blur detection, mobile-friendly tools, and simple methods for capturing condition reports, you can document every project from start to finish. Having clear visuals helps in resolving issues quickly and avoids confusion with employees, owners, and managers.

Real ROI: Protecting Equipment, Property, and Profits

Let’s break it down with a real example. A rental company using Record360 reduced their monthly costs by thousands simply by proving their equipment was returned with new damage. Without video evidence, that investment would’ve been lost. Instead, they protected their interests and billed for the necessary repairs.

Having this level of asset protection offers more than just security—it delivers measurable benefits. You’re reducing your risk of court appearances, avoiding wasted time, and ensuring that each claim can be defended properly. The knowledge that your team can back up every inspection with timestamped evidence is a game changer.

Simplify Inspections and Improve Accountability

Switching from paper forms and scribbled notes to fully digital inspections doesn’t just make things faster—it also makes your employees more accountable. With digital tools, each vehicle inspection can be recorded, reviewed, and filed. There’s no question of who is responsible for what damage, and there’s a clear record for employers, creditors, or even a judge to refer to if needed.

The transition is simple: in most cases, you can create and adopt this digital practice within a week. And because every inspection is stored securely, you can quickly file, present, or even transfer records when needed. Whether you manage 50 assets or 500 assets, this type of visual documentation gives you an edge.

Long-Term Protection Requires More Than Just an LLC

Many business owners assume that forming a LLC or placing assets in an offshore trust is enough to keep them exempt from claims. But the extent to which you can protect your assets often comes down to what you can prove. State laws, limitations, and lawsuits vary, and without proper documentation, your best-laid plans could fall apart.

Visual evidence is your most reliable form of protection. It supports your marketing, boosts customer confidence, and gives your managers and employees the right tools to avoid costly errors.

Record360 – Adopt a Smarter Way to Protect What’s Yours

Don’t wait for a costly dispute to remind you how vulnerable your business can be. Start using Record360’s video and photo evidence today. The ability to clearly show the condition of your equipment or property before and after a rental is more than just smart—it’s essential.

From preventing damage disputes to protecting your place in a competitive market, the investment in clear documentation delivers results. It’s time to get ahead of problems and start protecting your bottom line—with undeniable visual proof and digital documentation. Book a free demo with our team of experts today.

See More, Capture More: 0.5x Wide Angle Zoom

June 12, 2025 by record_360

Need to capture a large asset but can’t fit it in your camera’s standard view? With Record360’s new Wide Angle Zoom (0.5x), you can capture the entire asset in one photo or video. Whether you’re capturing a full trailer, a wide piece of equipment, or damage in various places on your asset, Wide Angle Zoom makes it easy.

Frame It All: Photos & Videos

On supported iOS devices with wide angle cameras (most modern iPhones), just pinch to zoom out or tap the new 0.5x button in the camera. The app will automatically switch to your device’s ultra-wide lens and upload the zoomed-out photo just like any other—no extra steps or attachments required.

Wide Angle Zoom will soon be available on supported Android devices.

Who Benefits?

Anyone who performs an inspection would greatly appreciate this FREE update:

Better Damage Documentation: Capture the entire asset or damaged area in one frame, providing clearer context and better visibility for claims or approvals.
Better Listings: Showcase your full assets online with high-quality, full-frame images.
Safer Captures: No need to step back on busy streets or climb on other assets—get the full shot safely from where you’re standing.
Faster Inspections: Reduce the number of photos needed by capturing more in a single frame.

Start Using Wide Angle Zoom Today!

Wide Angle Zoom is our latest enchantment that is available to all users across all plans on supported iOS devices. Simply update the app and start utilizing the benefits immediately.

Need additional help? Reach out to our support team at support@record360.com.

New to Record360? Get a demo with our experts today and discover why the top rental companies have already made the switch.