Record360 does many things for heavy machinery, truck and trailer, and auto rental companies. In fact, our asset documentation platform is considered one of the best for the rental service sector. Inspection management is central to the entire rental operation, and mobile-first technology has the power to improve it end to end.

Here is an overview Record360’s mobile-first inspections: optimizing workflows for inspectors to benefit and improve your rental business.

The Advantages of Mobile Inspections

  • Managers get instant access to photos and videos of all equipment and machinery.
  • Operatives can offer a more attentive and personalized service.
  • Accuracy is improved – minimizing disputes and frustration.
  • Teams can stay up-to-date with equipment performance on the go- with maintenance alerts tied to service history.
  • Operational efficiency is improved- helping people make more of their working hours.
  • Administrative tasks are faster thanks to automation and real-time data processing.
  • Customer satisfaction increases thanks to faster responses to rental requests and job turnaround.

Record360 Mobile App Key Features

Inspector logging into the Record360 app to start the asset documentation process

Record360’s mobile platform is designed for seamless inventory management, maintenance, and performance tracking. Service managers and inspectors can use it for every step of the inspection process. Here are some core features that make Record360 such a valuable tool in the rental service industry.

Offline functionality

Teams can use the app online or offline, so they never need to worry about being held up due to a bad signal.

Built-in photo and video capture

Image capturing with AI Blur Detection makes inspection management and accuracy much easier.

Digital signatures

Inspectors can collect signatures on the spot wherever they are.

Fully Customizable workflows

Provide us with your existing checklists, paperwork, and processes, and we will recreate them in Record360. No downtime, just digitize and get to work!

Instant notifications

Collect on 100% of damage by instantly notifying internal teams & customers upon return of an asset. Never miss another opportunity to collect on damage, by closing out a contract too soon.

Implementing Mobile Practices for Rental Service Operations

Best practices for seamless integration when introducing Record360 to your team include proper onboarding and training. Look at how the app merges with existing systems and other ERP and CRM – and see what older processes can be improved and replaced.

Keep inspector productivity high by using their existing workflows in our digitized platform.

Testimonials from Clients Using Mobile Devices for Inspections

Digital inspection tools, when properly implemented, are game changers in rental service management and general operations. Here are a few testimonials from clients who have seen this in action.

“Record360 has taken our entire physical inspection process down from about an hour to about 15 to 20 minutes.” – TJ Bryant, Rental Coordinator, MHI-Chattanooga Branch

“Record360 has definitely saved us money and time. It has helped improve our rental identification of damage by about 25% so that equates to $600,000 that was previously expensed internally.” – Sam Morgan, Coastline Rental Manager

“We had independent inspections on paper for years, but Record360 gave us a way to do it better. Now, we can compare photos side-by-side, add comments, and send detailed inspection reports—all in one place.” – Todd Turner, President of PDQ Equipment

Final Thoughts

From customer relationship management to managers and inspectors, Record360 has you covered. Mobile workforce management can be complicated, and inefficient tasking processes just make life harder for inspectors.

Optimizing workflows improves service quality and ensures consistency in inspections. This helps your equipment rental company provide exceptional service and run more productively. With Record360, your managers and inspectors have high-performance tools at their fingertips. Book a demo today today and learn how our software could overhaul your inspection workflow!