Exciting Update! Record360 joins Point of Rental to enhance your rental solutions.

Equipment Rental Inspection | Heavy Equipment

How Coastline Equipment Saved $600K (and counting) with Record360

Coastline Equipment discovered Record360 through word-of-mouth recommendations from other John Deere dealers. After evaluating its cost-effectiveness and compatibility with their operating system, they implemented Record360.

Locations

11

Assets

Heavy Equipment

Departments

Rental

Record360 has definitely saved us money and time. It has helped improve our rental identification of damage by about 25% so that equates to $600,000 that was previously expensed internally.

Sam Morgan, Coastline Rental Manager

How Coastline Equipment Saved $600,000 (and counting) and Streamlined Operations with Record360

Background

Coastline Equipment is a reputable heavy equipment rental and sales company with 11 branches across three states. The rental department manages around 450 rental units and, along with new inventory, oversees approximately 850 machines and thousands of attachments.

Problem

Managing equipment inspections and tracking damages was a significant challenge for Coastline Equipment. Historically, they relied on outdated methods like Polaroid cameras, digital cameras, and handwritten paper carbon copy condition reports. This process was cumbersome, inefficient, and prone to human error. Additionally, manually uploading hundreds of photos and reports was time-consuming and labor-intensive. The company needed a more streamlined and reliable system to document equipment conditions and handle inspections efficiently.

Cause

The inefficiencies stemmed from lacking a centralized digital system for capturing and managing inspection data. The old methods did not integrate well with their operating system, leading to delays and difficulties in tracking and addressing damages. This resulted in significant financial losses, as unreported or undetected damages were expensed internally rather than charged to the responsible parties.

Solution

Coastline Equipment discovered Record360 through word-of-mouth recommendations from other John Deere dealers. After evaluating its cost-effectiveness and compatibility with their operating system, they implemented Record360. The platform provided a customizable inspection checklist tailored to their diverse range of equipment, from water trucks to dozers. Record360’s flexibility and responsive customer support were crucial in adapting the software to Coastline’s specific needs.

Implementation

  • Customization: Record360 customized inspection checklists to suit various types of equipment.
  • Training: Record360 offered comprehensive on-site and online training, ensuring a smooth transition for Coastline’s staff.
  • Pilot Program: The implementation began at the Meridian, Idaho branch in June 2021, serving as a pilot before rolling out to other branches.

I like Record360 because it makes it easier to do our job and makes it faster.

Jose Pachaco, Yard Coordinator

Results

  • Efficiency: The transition to Record360 was seamless, with no significant issues reported.
  • Damage Identification: Coastline improved damage identification by 25%, recovering approximately $600,000 (and counting) previously expensed internally.
  • Time Savings: The ability to email inspections to customers and other dealership members streamlined the process, reducing the need for manual photo downloads and emails.
  • Enhanced Documentation: Record360’s digital records captured the life story of each machine, aiding both rental and sales departments.

Final Thoughts

Record360 significantly enhanced Coastline Equipment’s inspection and damage tracking process, saving time and money while improving overall efficiency. The positive experience at the Meridian branch led to the system being highly recommended across all Coastline branches. The partnership with Record360 proved to be a game-changer for Coastline, demonstrating the value of modern digital solutions in the heavy equipment rental industry.

 

Ready to experience the efficiency and convenience of Record360 for yourself? Schedule a demo today and see how our platform can revolutionize your inspection processes. Click here to book your demo now!

Get Started

Decrease Damage Expenses

See why thousands of people across the world use Record360.

Business Email *