Heavy equipment, truck & trailer, and auto rental management is a complex industry with large volumes of data and equipment to handle. The demand for a comprehensive platform for capturing images, inspections, schedule management, and much more is high- which is where Record360 comes in.
Record360’s track record for improving workflow, efficiency, damage collections, and productivity is undeniable, and it is crucial to adopt modern solutions to stay competitive. That said, onboarding and training is essential and must be a focus. Record360 places significant emphasis on this area.
What Is Record360 University?
In short, the University is Record360’s learning hub. It covers various software elements and how to use them. The web-based platform gives people the detailed guidance they need when learning how to use the technology.
What Training Resources are Available?
The Record360 University training material collection consists of:
- Detailed tutorial videos
- Full walkthrough of our platform
- Zapier integration instructions
The Benefits of Record360 University
We want you to get the most out of Record360, best practices, how-to’s, and that is what the University feature provides. The core advantage of this feature is that it enables a person or company to have a better understanding and more control over how they use the software after the initial Record360 premium onboarding process.
Here are just some of the ways Record360 University benefits its users:
- You can tailor the way you use the software to your business better if you have a deeper understanding of its features.
- A guide can quickly point users toward the solutions they need to deal with real-life situations.
- It makes training new staff much easier and streamlines the post-onboarding process.
- Reduce the risk of mistakes with proper, ongoing, and accessible training.
- More efficient and productive workflow.
- The overall return on investment for the platform is greater due to additional training resources with continued, updated training for new Record360 features.
How to Access Record360 University
All you need to do to access Record360 University is to navigate to our Zendesk home page and go to the “Record360 University” tab. A selection of reading materials is always available, and you can walk through the guide. Management can also share this page to their team members for further knowledge.
Example of Training Materials
A recent example of Record360 training is the “Full Walkthrough & Training” video guide which demonstrates a detailed and comprehensive look at Record360’s mobile app and online dashboard. This nearly 17 minute detailed video quickly explains the entire inspection process from start to finish. Great for anyone who needs a refresher after the initial onboarding process from our team of experts.
Additionally, we offer a step-by-step guide to Zapier Zaps. It’ll walk you through how these automated workflow triggers work and help them set up actions for sending data to their Record360 accounts. There are many other resources available, this is just two examples of the exclusive training that Record360 University provides!
Get More from Record360 for Your Teams and Clients
Experienced rental companies and early stage startups alike can benefit from having an informative and detailed communication channel dedicated to help them learn more about the features and functions of Record360.
Whether it’s onboarding new team members or keeping your technicians and service writers up-to-date on the latest features, using the training and support provided through Record360 University can make a huge difference. Use it to get more from the Record360 platform. Benefit your organization from the inside out, starting with your team members and spreading out to your customers. Try it today!