A series of impactful updates are coming to Record360’s V3 Integration API. Our new update allows enhanced automation between systems through workflow-specific inspection tasks. API Integrators can now pre-select a workflow and department when key events are activated, ensuring that vehicle inspectors are guided through exactly what needs to be done. The task created from the key event is then automatically loaded into the user’s Record360 app, streamlining the inspection process.
API Enhancement Benefits & Additional Features
The API enhancement enables Record360 integrators to automatically assign inspections based on key events within their systems or business processes. This streamlines operations between external systems and Record360, while supporting multi-department task assignments.
Key benefits include:
- Reducing inspection errors by ensuring users follow the correct workflow.
- Eliminating the need for users to ask managers for task details or clarification.
- Simplifying task routing and accountability across teams.
To support the development of these integrations, we included additional features that will allow developers to:
- Filter Workflows by location and department to identify the appropriate one.
- Confirm which workflow and department are assigned to existing tasks.
Simple inspection tasks and completely customizable integrations are a large part of Record360’s move towards a more modular and adaptable system. Draft creation was a major hurdle for integrators in our V1 API. This release expands on our initial V3 Task feature by adding the crucial component to specify workflows, filling out the feature in its quest to make task integrations achievable.
Real World Use Cases
Automatic Rental Check-out When a Contract is Created
Automating the rental process is easier than ever with our V3 Integration API update. Once a contract is created in your third-party system, Record360’s V3 Integration automatically assigns a check-out task with the right workflow. Your inspectors can start the inspection directly from the task and be brought into the right workflow. With the updated API, key events will assign both workflow and department to users automatically, eliminating the need for manual selection and reducing the risk of user errors. Fewer user mistakes lead to increased revenue.
Assign a Rental Return Inspection When a Unit is Due Back
When a rental is expected to return, you can use our API to automatically notify the inspectors to start the return inspection process once the unit has returned to the lot. The unit’s appropriate workflow (in this case, return inspection) will automatically populate in the inspectors Record360 app and easily guide them through the inspection process without manually entering the workflow and department information. This process leads to quicker check-in and check-out times which increases potential revenue.
Schedule Preventative Maintenance Inspections from a Mileage or Hour Change
When your system detects a key event, such as a vehicle reaching a specific mileage or number of operating hours, our Integration API automatically assigns a preventative maintenance inspection workflow to the appropriate department and inspector. As with every Record360 workflow, the inspector is guided through the process in an easy to follow digital inspection process. The inspector will simply follow the steps on screen, perform a full inspection check, take the appropriate videos and photos, and submit for approval.
Previously, managers or inspectors had to manually choose the correct workflow, assign it to the right department, and enter the Unit ID. With the V3 Integration API, this entire process is now automated.
Enhance your Operations with Automation
Record360’s Enhanced V3 Integration API automates inspection task assignments by activating workflows and departments based on key events. This streamlines operations, reduces errors, and improves efficiency across systems.
For more information and comprehensive guides on Integrating our APIs, check out the 360 developer portal at docs.record360.com.
Need additional help? Reach out to our team at jpearlstein@record360.com.
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