500
Truck
Rental & Leasing
Before Record360, Velocity Truck Rental & Leasing managed inspections the way many rental operations do, with paper forms, digital cameras, and photos stored locally at each branch. It worked, but it wasn’t easy. Each location handled things a little differently, which made it hard to retrieve consistent records or quickly respond to customer damage claims.
With over 500 trucks and multiple branches across Southern California and Arizona, the team knew there had to be a better way.
Velocity didn’t just adopt our digital inspection software. They made it their own. From day one, the team worked closely with us to customize the platform to fit the real-life needs of their rental operations.
Overlay photos
Before Record360, everyone had their own idea of what a good inspection photo looked like. Now, every image is captured the same way thanks to visual overlays that guide the team on what to shoot. It’s not just more professional. It makes disputes easier to resolve because everyone’s looking at the same thing.
Centralized damage documentation
No more emails. No more missing photos. All inspection records are stored in one secure place, making it easy to access before-and-after comparisons when needed, whether it’s for internal teams or customer communication.
Saved time, built trust
What used to take hours now takes minutes. And because the process is transparent, it has improved customer relationships too.
A platform that grows with you
Velocity’s team emphasized how important it is to have inspection software that keeps evolving. As their fleet grew, so did their needs, and Record360 stayed aligned with the day-to-day realities of their operation. From new inspection points to workflow changes, we’ve partnered closely to make sure the system works for them.
“Having everything in one centralized database saves us so much time and makes the entire process more transparent for our customers. If damage happens, the proof is there, and it’s legitimate. That’s huge for trust.”
Raymond Eastwood, Service Operations Manager.
A platform that grows with you
Velocity’s team made one thing clear: they needed more than just a static tool. They needed a partner that could keep pace with a growing fleet and changing day-to-day demands. Record360 stepped in not just to digitize inspections, but to build something that could evolve alongside them.
What started as a replacement for paper forms quickly became a core part of their operations. As new challenges came up, the platform adapted. Whether it was adding new inspection steps, updating how photos were taken, or refining workflows across locations, the system flexed with their needs. No clunky workarounds. No retraining every time something shifted. Just a platform that fits the way they work and improves as they do.
The team knows that as they grow, the system will be ready. That’s what partnership looks like. And that’s what keeps Velocity moving forward with confidence.
“We were one of the first to integrate the Record360 program within our operations. they’ve been right there with us. Every time we need to make a change, they listen, they tweak it, and it works.”
Michael Alvarez, Regional Rental Manager.
Whether you manage 50 trucks or 500, Record360 helps rental operations run smoother. It’s more than inspection software. It’s a better way to manage damage, protect assets, and keep your team and customers on the same page.
Ready to modernize your rental fleet management? Let’s talk.
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