When you rent a vehicle, truck, or piece of heavy equipment, do you ever stop to think of what it takes to run such a huge fleet?
The maintenance of a streamlined process usually falls squarely on the shoulders of the fleet manager.
This article will briefly look at some of the responsibilities and best practices of a good fleet manager working for a large organization such as Record360.
1. Management of Stellar Sales Development Representatives
A business is only as good as its team members. That is why a fleet manager needs to hire the right person for each job and ensure their seamless integration with the rest of the team.
In a vehicle rental company, it is the sales department that often makes up the backbone of the organization. They drive the equipment rentals that ensure positive cash flow to allow the business to meet its goals.
2. Streamlining the Rental Process
The efficiency of the rental process is essential in maintaining a good company image among customers and other stakeholders. However, the bigger the organization, the more complicated the process becomes.
A manager’s job is to ensure that if, for example, a fleet of trucks is on its way to a customer while some heavy equipment is being returned, the entire process happens smoothly.
Any delays cannot be tolerated, as this will open the door for competitors to get a foothold.
3. Scheduling/Conducting Digital Inspections
Streamlined inspections can help identify any potential problems before they occur. As such, a reliable fleet manager has to be comfortable with all kinds of inspection software/ inspection app platforms.
This will help protect the business’ valuable assets while giving the team time to come up with innovative solutions for any problems that may occur.
Using a combination of both short and long inspections, a fleet manager can reduce costs that may have been incurred in the future while saving time by avoiding equipment breakdowns.
4. Juggling Multiple Systems
Between ensuring accurate documentation and keeping the rental process in top shape, a fleet manager may struggle to find time for a few quick coffee breaks now and then.
However, being able to juggle so many operations at once is a major requirement for this kind of job.
Best Practices in Fleet Management
A fleet manager needs to be able to use data to make better decisions, digitalize the dispatching system (using powerful integration software, geo-tags, time stamps, photos, videos, etc.), and prioritize preventative maintenance.
These are just a few of the many best practices that Record360’s fleet managers embody. They are the difference between stellar and mediocre service.
That is why when you need top-notch rental solutions, you should visit the Record360 website today.