See Record360 at Bauma 2025: April 7-13, Munich, Booth C4-719
See Record360 at Bauma 2025: April 7-13, Munich, Booth C4-719
8 Midwest locations
Trucks and trailers
Rental, service, maintenance
Truckway helps businesses in Ohio, Indiana, and Kentucky stay on the move with reliable commercial truck and trailer rentals. From 16-foot box trucks to 53-foot trailers and refrigerated units, Truckway takes pride in providing dependable equipment and top-notch service to every customer.
But with eight busy locations and hundreds of vehicles on the road, consistency and accountability are critical. Every truck has to be inspected, maintained, and ready to roll without slowing customers down.
Truckway’s inspection process was a drag on getting equipment out the door. Paper checklists, grease-stained notes, and handwritten forms made it hard to keep accurate records.
The team struggled to track inspection data across multiple locations, leading to inefficiencies, inconsistent documentation, and occasional disputes over damage or fuel levels. The manual process also made it difficult to provide a seamless experience for customers picking up or returning trucks, especially during peak hours.
The root of the problem was paper-based inspections.
Truckway’s old system allowed small details to get lost: unreadable handwriting, missing signatures, misplaced forms, and inconsistent photo records. The maintenance and rental teams spent hours chasing down documentation, wasting valuable time during every customer interaction.
Truckway needed a faster, more transparent process that could scale with their growing business.
Truckway adopted Record360, the leading digital inspection software for rental and fleet operations.
Using Record360’s mobile inspection app, the team digitized their entire workflow—from check-in and check-out to service documentation and damage tracking.
Each inspection now includes timestamped photos and standardized checklists stored in one secure, cloud-based portal.
Employees can instantly access inspection records from any location, and customers experience faster, more professional service.
Truckway also uses Record360 across its service operations, improving efficiency for both technicians and rental managers.
“When we know a customer is picking up, we already have the pictures taken. The inspection’s done before they even arrive. That means customers can be in and out in five to seven minutes, and we don’t have those long Monday lines anymore.” — Josephine Carini, Truckway Rental Manager
Truckway Leasing & Rentals operates eight locations across the Midwest, offering a full range of commercial truck and trailer rentals.
With decades of industry experience, Truckway is dedicated to providing dependable equipment, honest service, and a customer-first approach that keeps businesses on the move.
Record360 helps equipment rental, trucking, and fleet management companies eliminate damage disputes, streamline inspections, and protect asset value.
Serving over 2,000 locations nationwide, Record360 delivers 32% faster inspections and 5X faster claims resolution through mobile photo/video documentation and customizable workflows.
See why thousands of people across the world use Record360.