Privacy Policy

December 9, 2016

Notice of Privacy Policy

We value your privacy. This Privacy Policy applies to Record360 Inc. (“Record360”, “We”, “Us”, “Our”). This policy describes how we handle personal information. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information. The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged Record360.

Record360 Platform

Record360 collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.

We acknowledges that you have the right to access your personal information.

Record360 has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Record360’s Client (the data controller). If requested to remove data we will respond within a reasonable time frame.

We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. Record360 will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Our Privacy Principles

  • We will share your personal information with third parties only in the ways that are described in this privacy policy. We may provide your personal information to companies that provide services to help us with our business activities such as sending marketing communications. These companies are authorized to use your personal information only as necessary to provide these services to us.
  • We do not sell Consumer information.
  • We do not allow those who are doing business on our behalf to use our customer information for their own marketing purposes.
  • We contractually require any person or organization providing products or services on our behalf to protect Record360 customer information.
  • We afford our prospective and former customers the same protections as existing customers with respect to the use of personal information.
  • In certain situations, Record360 may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena, bankruptcy proceedings, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. If Record360 is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information. We may also disclose your personal information to any other third party with your prior consent.

Information We Collect

We may collect information about both Clients and their Consumers. Some of this may be nonpublic, personal information (information not available to the general public) that is provided by the user that we gather from transactions and communications with the user, through services performed for the user, that we obtain from third parties, or that we obtain through other means, all as permitted by law.

Types of information we collect and how we gather it may include:

  • From your Account Registration and other forms related to our products and through your conversations with Record360 representatives, we may obtain user Name and contact information such as phone number.
  • When you visit Record360.com (the “Website”), our applications, our social media sites, and your interactions with our online advertisements
  • From your transactions or experiences with us, such as payments, recordings, uploads, and viewings, we may obtain information about the Client or Consumer.
  • From non-Record360 parties, including our Clients and their representatives, we may obtain the Consumer’s Name, Address, Email Address, Telephone number, Gender, or Driver’s license number.
  • When you download and use our Services, we automatically collect information on the type of device you use, operating system version, and a unique device identifier (or "UDID").
  • We send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.
  • We collect your location-based information for the purpose of locating a place that you may be searching for in your area]. We will only share this information with our mapping provider for the sole purpose of providing you this service.
  • We may share your geo-location data with third parties for the purpose of them serving you ads for places such as retail establishes and services in your area. If you do not wish to allow us to share your information in this manner please opt-out by contacting us at support@record360.com.
  • You may opt-out of location-based services at any time by editing the setting at the device level or by emailing us at support@record360.com.

How We Use Information about You

We use customer information to:

  • Identify recordings
  • Identify user behavior including pages visited, duration of visit, recordings uploaded, and recordings viewed
  • Submit data and recordings to authorized third parties related to claims arising from use of the Record360 application.
  • Ensure proper billing
  • Service your accounts
  • Enhance your customer experience
  • Offer you other services and products that may suit your needs

Information for Internet, Mobile, and Social Media Users

Technologies such as cookies or similar technologies are used by Record360 and our partners, affiliates or analytics or service providers including but not limited to Google Analytics, Facebook, Twitter, LinkedIn, App Store, Google Play store, and YouTube. These technologies are used in analyzing trends, administering the website, tracking users’ movements around the site, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

We do not link this automatically collected data to other information we collect about you.

We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.

We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking http://preferences.mgr.truste.com.

We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personal information you submit within the mobile application.

Third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity also use HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.

Our mobile and social media applications may also collect non-personally identifiable demographic information (such as age, sex, and city/state location) about the users of the application. Currently, we do not support the necessary technology to respond to Web browser "do not track" signals or other, comparable mechanisms. Prior to installation of any application, you will see a statement describing what information is collected from your use of that particular application.

If you click on a link to a third party site, you will be taken to websites we do not control. This policy does not apply to the privacy practices of that website. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Other Important Information

From time to time, Record360 may contact you about third-party promotions. In addition, Record360 may contact you to invite you to use our services again. You will have the ability to unsubscribe from whichever type of communication you received by following the instructions included in these emails or you can contact us at support@record360.com.

If a material change is made to this Notice, a revised version of the Notice of Privacy Policy will be made available on the Website and in the Application. We will also notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Some portions of the Website and Application are protected and require a user identification code ("User ID") and password for access. Unauthorized access or use of such portions of the Website is prohibited. You agree that you will notify Record360 immediately if you believe that a third party has obtained your User ID or password, or if you believe that any unauthorized access or use may occur or has occurred. For your protection, if Record360 believes that any unauthorized access may occur or has occurred, Record360 may terminate such access without prior notice to you. You also agree that Record360 is permitted to act upon any instructions received using your User ID and password and to consider such instructions as authorized by you.

Testimonials

We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or your testimonial, you can contact us at support@record360.com.

Social Media Widgets

Our website includes Social Media Features, such as the Facebook Like button, and Widgets, such as the Share this button or interactive mini-programs that run on our website. These Features may collect your Internet protocol address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these Features are governed by the privacy policy of the company providing it.

Access and Choice

Upon request Record360 will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, ask to have it removed from a public forum, directory or testimonial on our site or deactivate it by making the change on our member information page [or by emailing our Customer Support at support@record360.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within a reasonable time frame.

You may sign-up to receive email or newsletter or other communications from us. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or at your member profile on our website or by contacting us at support@record360.com.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at support@record360.com.

Jurisdiction, Enforceability, and Termination

These Terms of Use and your use of the Website or Application are governed in all respects by the laws of the State of California, without giving effect to any principles of conflicts of laws. Any dispute concerning the Website or Application or these Terms of Use shall be subject to the exclusive venue of a court of competent jurisdiction in Los Angeles County, California.

In the event that a court of competent jurisdiction holds any provision of these Terms of Use to be invalid or unenforceable, then such provision shall be severable from and shall not affect the validity or enforceability of the remaining provisions.

Contact us

If you have any questions or concerns regarding this Privacy Policy, the practices of this web site or your dealings with this web site, please contact us using the information below:

Record360

1126 34th Avenue, Suite 204

Seattle, WA 98122

support@record360.com

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

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