Lorry Hire | Record360 Digital Inspection Platform
Know the Condition of Every Lorry Before and After Every Hire.
Capture lorry condition in seconds with AI-powered video inspections and eliminate damage disputes before and after every rental.
Talk to an Expert
What are you trying to achieve? Select all that apply — this helps us connect you with the right person.
Talk to an Expert
How many locations do you have? We'll make sure you speak with someone who knows your scale.
Talk to an Expert
One of our experts will reach out shortly to learn more about your operation and answer any questions.
Trusted by 3,300+ locations protecting $5B+ in assets
Everything You Need to Inspect, Protect, and Scale
Record360 is a digital inspection software built to protect assets, reduce risk, and scale with your business
- Checklist items can be tailed to specific truck classes
- Overlay photo taking instructions or overlay machine outlines to ensure photo consistency
- Digitize your existing forms into fillable PDFs
- Quickly reference check-out answers during asset check-in
- Record photos and videos of truck in just 2 minutes
- Guided prompts ensure every angle and detail is covered
- Auto-focus and high-resolution images make proof crystal clear
- Automatically flag new damage and link it to the responsible customer
- Improve damage claim recovery by up to 100% (Midway Chevrolet)
- Customers sign off on truck condition at checkout and return
- Auto-email signed inspection copies to both parties
- Securely store documentation in the cloud for instant access
- Eliminate damage disputes with undeniable video and photo proof
- Access inspection history anytime in one secure dashboard
- Track damage trends and employee compliance
- Ensure process consistency and compliance across your organization
- Leverage configurable workflows to standardize operations and drive accountability
- Identify repeat issues or high-risk customers
- Streamline operations and boost efficiency by 30%
- Flag recurring issues before they turn into costly breakdowns
- Track service intervals with digital repair histories
- Auto-notify service team to keep your fleet rental-ready
- Extend the useful life of your truck
4.5
I've been using Record 360 for a long time now, it is easy to use and a very practical application with a lot of features to claim and manage the inventory in your locations with detailed report.
Harshjot S.
Executive Member
Very good, couldn't live without it today unless a better videoing solution that adapts to our in house software comes about.
Kenneth T.
COO
I had my hand held just enough when setting our workflow up. They're smart, they set it up for you, instead of trying to train you through doing it. Much better solution than many of the apps out there. The staff were beyond helpful, and well versed on their product.
Stephanie G.
Head of Operations
Record360 vs. The Competition
See how modern digital inspection software compares to an old outdated process — and to generic fleet tools that were never built for asset condition.
Frequently Asked Questions
Is Record360 only used for damage disputes?
No. While many organisations initially adopt Record360 to improve accountability around damage, the platform is designed for much broader use.
Record360 provides standardised workflows and lifecycle documentation for asset-based operations — creating a consistent, time-stamped record of condition, responsibility, and activity across teams and locations. Damage recovery is simply one outcome of having defensible documentation and repeatable processes in place.
What types of workflows does Record360 support?
Anywhere you have paper or documentation in your business today, we can turn it into a custom workflow. Record360 supports customisable, repeatable workflows wherever asset condition, responsibility, or handoff needs to be documented. Common workflows include:
- Asset check-in and check-out
- Deliveries and returns
- Service and maintenance events
- Incident or exception documentation
- Internal handoffs between teams
Workflows can be standardised across locations while still adapting to how your teams operate in the field.
What types of assets can Record360 be used for?
Record360 supports a wide range of physical assets, including cars, plant, tools, and other serialised or high-value items.
The platform focuses on documenting asset condition and activity — not the asset category itself — making it flexible across industries and use cases.
How quickly can teams get started?
Most teams are fully onboarded and live with Record360 in about one week.
Record360’s mobile-first design allows users to start capturing documentation with minimal training, while workflows are configured to match how your teams already operate. Because documentation is captured in the moment — not after the fact — adoption is typically straightforward for both frontline staff and supervisors.
From sign-up to launch in just one week:
- Day 1 – Kickoff
- We review your current process alongside industry-standard workflows, identify opportunities for optimisation, and align on the right approach. We also prepare a tailored training plan for your team.
- Day 2 – Build
- Our team configures the system for you in one day or less, matching your existing workflows or refining them using best-practice options — with your input.
- Day 3 – Optimisation
- We present your customised system, walk through real usage scenarios, and make final refinements before signoff.
- Day 4 – Training
- Your team is trained on how to use the system, and we provide all training materials and login details.
- Day 5 – Launch
- We guide your teams through go-live so they’re confident using Record360 in real-world conditions.
- Day 6 and beyond – Iterate
- We continue to partner with you post-launch, offering ongoing support and making adjustments as needed based on real-world usage.
The result is a fast, structured rollout — without disrupting day-to-day operations — and a system your teams are comfortable using from day one.
Do teams need internet access to use Record360?
No. Record360 supports offline use in yards, facilities, and field environments. Inspections and documentation can be completed without an active connection and will automatically sync once the device reconnects.
This ensures workflows continue uninterrupted regardless of location or connectivity.
Can Record360 integrate with our existing systems?
Yes. Record360 integrates with a variety of operational and asset management systems to ensure documentation and workflows fit into your existing technology stack.
This prevents documentation from living in a silo and allows Record360 to complement — not replace — your core systems of record.
How does Record360 help create consistency across teams and locations?
Record360 standardises how documentation is captured through defined workflows, required steps, and time-stamped records. This ensures every team follows the same process, regardless of location or role.
The result is consistent execution, clearer accountability, and greater visibility into asset condition and operational risk across the organisation.
Who typically owns Record360 internally?
Ownership varies by organisation. Record360 is commonly used by operations, fleet or asset management, risk, and service teams, with visibility extending to leadership and finance.
Because it supports shared workflows and documentation, it often becomes a cross-functional system rather than a tool owned by a single department.
Ready to Stop Losing Money on Damage Disputes?
Talk to an expert today and see how Record360 can protect your assets, eliminate costly disputes, and keep your business running smoothly.
